Kronos IncorporatedDIRECTOR SOFTWARE ENGINEERING
May. 2012 - Jun. 2015Lowell, Massachusetts, United StatesMerger of Ultimate Software & Kronos Inc, now known as UKG, providing global HCM, payroll, and workforce management solutions.
Director Software Engineering Directed 40-member multi-disciplinary team in the design, development, and support for new features and enhancements for the Workforce Management Application Suite that operates in the Cloud, On-Premise, or Hosted environments.
* Transformed the Engineering Organization to use Agile Methodologies, coaching up to five teams at a time, including the Product Owner, Scrum Master, and Scrum Team members.
* Implemented Agile methodology to accelerate release of new versions of Workforce Management Enterprise Suite, resulting in new sales growth increase from $750M to $950M in a 3-year time span.
* Integrated Data Collection Manager with Workforce Management Suite and managed successful on-time release, increasing sales by 25% in 2012.
* Developed plans for all phases of the software development cycle including specification, design, development, implementation, and tests with Agile methodologies.
* Created a Rapid Response Team to provide the knowledge and skills to address Workforce Central Suite issues and turn around escalated customer issues quickly.
* Introduced SCRUM BAN (KANBAN) to the Rapid Response Engineering group, improving prioritization on escalations, tasks, and projects which improved customer experience.