Requests
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Network Power<100 people
Roles
💸80%
Marketing
📞80%
Call Center
💬80%
Customer Service
Geos
🇰🇪20%
Kenya
🇺🇸20%
United States
Work Background
Freelance, self-employedBusiness Development Manager
Jan. 2019Kenya, NairobiAs a Business Developer, my core duties revolve around driving growth, forging strategic partnerships, analyzing emerging market trends, and identifying new opportunities to expand business reach. I specialize in building strategies that position businesses for sustainable success and connecting them with the right partners to accelerate expansion.
CIC Insurance CompanyUnit Manager
Mar. 2016Nairobi, Kenya• Recruit a team of Financial Advisor as per the corporate strategy. • Ensure and maintain levels of productivity as prescribed. • Focus on and develop various business segments as per the sales strategy. • Uphold the brand image and ensure compliance with all internal and external regulations. • Create new sales strategies and execute those strategies in conjunction with corporate sales plans. • Built strong relationships with customers, while maintaining customer loyalty and trust.
Pan Africa Life Assurance CompanyFinancial Advisor
Aug. 2014 - Feb. 2016Nairobi, Kenya• Helps customers figure out how much insurance they can afford, as well as how much coverage they need to ensure their loved ones will be cared for upon their death. • Analyze financial information obtained from clients to determine strategies for meeting clients' financial objectives. • Answer clients' questions about the purposes and details of financial plans and strategies. • Build and maintain client bases, keeping current client plans up-to-date and recruiting new clients on an ongoing basis.
Transmillenium HoldingsProperty Manager
Jan. 2011 - May. 2013Kenya and South Sudan• Conducted market analysis regarding housing both in Kenya and South Sudan - pricing, mortgages and legal requirements and compliance – and created a portfolio for the company’s decision making and to advise clientele. • Conceptualized and implemented diverse marketing strategies for the Kenyan and South Sudan market including a real estate magazine for which I was the chief editor, generating information for online marketing platforms, posters and brochures. • Carried out transaction negotiations regarding purchases and sales on behalf of the company and effectively coordinated the two processes to manage company assets and liabilities.
Jetlink ExpressCall centre supervisor
Jan. 2008 - Jan. 2010Nairobi• Co-generated key performance indicators and oversaw the execution of plans to achieve the same. • Assisted in developing a competent staffing process through development of a training program and strengthening the performance appraisal modules in the organization to promote motivation. • Assessed overall departmental performance and established monthly meetings with other departments to review call center operations and align objectives. • Established both anticipatory and auditory controls within different teams and support to promote efficiency.
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