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Work Background
Kayjah Design StudioFounder
Jun. 2024Kenya
Procter & GambleDirector, Supply Chain Transformation and BPO Governance - Middle East, Africa & Greater China
Jul. 2021 - May. 2024Dubai, United Arab Emirates• Spearheaded innovative approaches to evaluate right balance of outsourcing and insourcing to deliver optimum quality of service and operational cost.
• Identified and implemented plans to deliver 33% reduction in order processing costs for India, Middle East and Africa through use of analytics tools to identify gaps and improve productivity.
• Delivered 100% productivity improvement in global order management data and analytics team by adoption of smart automation technology and migration from spreadsheets to business intelligence platforms.
Procter & GambleLogistics Director
Jan. 2020 - Jun. 2021South Africa• Led a team of 200+ P&G staff and contractors managing inbound logistics, customs clearance, warehousing, and distribution of finished products, raw materials, equipment, and spare parts in Southern Africa.
• Maintained 100% on-time delivery to customers through 2020 despite COVID-19 logistics challenges.
• Delivered 27% net savings in logistics costs over 18 months, which was recognized as the Best Cost Saving Program in P&G India, Middle East, and Africa.
Procter & GambleSenior Manager, International Trade
Jan. 2019 - Dec. 2019South Africa• Overhauled P&G South Africa international trade procedures, focusing on financial controls and compliance with free trade agreements.
• Maintained frequent interaction with senior management to report on goal achievement and determine areas of improvement.
• Recovered $1.1 Million in previously overpaid duties from the South African Revenue Service by working with suppliers to retrospectively issue certificates of origin.
Procter & GambleSenior Manager, Supply Network Operations
Sep. 2017 - Dec. 2018Nairobi• Led overall supply chain operations for P&G in East Africa, namely demand planning, supply planning, transportation, warehousing, customs compliance, customer service and logistics
• Won the Coach of the Year Award in 2018 for leading a cross-functional initiative to improve employee engagement in the Nairobi office.
• Awarded P&G CEO Award in 2019 for delivering breakthrough results in customer service in East Africa.
Procter & GambleSenior Manager, Transportation Operations
Feb. 2015 - Aug. 2017South Africa• Directly managed a team of 30+ P&G staff and contractors responsible for customs clearance and transportation of P&G finished product into South Africa as well as distribution to customers across Southern Africa.
• Maintained >99% on-time delivery to customers for 24 straight months.
• Delivered net savings of $1.85 Million by implementing an advance visibility system that helped eliminate demurrage and detention charges at port.
Procter & GambleSenior Manager, Business Operations Planning
Nov. 2012 - Jan. 2015Kenya• Established planning department from scratch and led monthly Sales and Operations Planning meetings to create business plans to deliver business units revenue targets.
• Led monthly reviews with senior leadership on business plan sufficiency and forecast accuracy.
• Acted as program manager for all brand initiatives and product launches.
• Won the P&G People's Choice Award in 2014 for embodying P&G purpose, values and principles.
• Won P&G Coach of the Year Award in 2014 for exemplary team leadership.
Procter & GambleLogistics Distribution Manager
Jul. 2009 - Oct. 2012Kenya• Built the supply chain capability of P&G distributors in East Africa so as to guarantee on shelf availability of P&G products at lowest possible cost.
• Delivered $4.4 million in cost savings and additional revenue over 3 years, through service improvement.
• Won the P&G Unsung Hero Award in 2011 for actions to rapidly restore product inventory after disruption of primary supply chain.
Procter & GambleDemand and Supply Planner
Mar. 2008 - Jun. 2009Kenya• Reviewed historical sales trends and researched demand drivers to prepare forecast data and develop statistical forecast models for 4 product categories across 7 countries.
• Communicated demand plans to manufacturing sites to resolve gaps between demand and supply plans.
• Delivered improvements in demand forecast accuracy and product availability across categories.
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