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Network Power<100 people
Roles
🏦50%
Finance
📞50%
Call Center
💬50%
Customer Service
Geos
🇳🇬75%
Nigeria
Work Background
Head of Operations
I AM FIT NIG. LIMITEDHead of Operations
Jan. 2023Lagos, Lagos State, Nigeria• As Chief Operating Officer at I AM FIT Gym, I currently lead a proficient team through a successful organizational organogram restructuring, and actively engage in the strategic recruitment of top-tier talent for the company. • I orchestrated a substantial uptick in active membership numbers from 829 to 1296, marking an impressive increase of 56.4% within a condensed 7-month timeframe. Concurrently, orchestrated a robust surge in revenue, registering over a notable 300% elevation within 2 year interval. • Directed a comprehensive structural renovation initiative for the gym, amplifying aesthetic appeal and strategically augmenting customer footfall.
Branch Operations Manager
i-Fitness Centre Ltd.Branch Operations Manager
Feb. 2020 - Dec. 2022Lagos,Nigeria• Demonstrated strategic leadership as Manager at Ifitness, orchestrating a remarkable growth in the branch's customer base from approximately 400 to surpassing 1500 members over a span of slightly over 2 years. • Spearheaded an exceptional branch revenue transformation, elevating the revenue metrics from around 4 million to exceeding 22 million, thereby achieving a remarkable 450% augmentation. • Drove the monthly renewal initiative with precision, uncovering and rectifying a critical calculation error within the formula, which resulted in substantial cost savings for the organization and a revenue enhancement of 100%. • Consistently steered my branch to achieve a distinguished position among a cohort of 20 branches, recognized as one of the top-performing branches.
Business Management Consultant
Self employedBusiness Management Consultant
Dec. 2017Nigeria
Career service person
WAVE AcademyCareer service person
Sep. 2017 - Jan. 2019Lagos,Nigeria• Cultivate and maintain strong relationships with employers, understanding their hiring needs and collaborating closely to fulfill their talent requirements. • Hand-pick qualified candidates who align with the job roles and company culture. • Stay engaged with the alumni network. • Proactively follow up with employers to obtain feedback on candidate placements.
Customer Service Officer
MTNCustomer Service Officer
Jul. 2015 - Mar. 2017

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Operations Expert: 8+ Years in Management
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Efficient Ops Strategy
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