Verizon BusinessManaging Sales Principal - Western US - Contact Center , CX & Analytics
Jun. 2015 - Apr. 2021Western US StateLead high-performing Western US sales team selling IP-based SaaS CX & contact center solutions, owning all aspects for quota-bearing team: forecasts, implementation, and service assurance. Pioneered Verizon’s Data Insights offering for the Advanced Communications practice. • Defined sales strategy aligned with business goals, with accountability for Western US region.
• Devised / executed sales plans that identified profitable new business growth. • Guided sales teams to foster a unified, congruent approach to account strategy • Fostering channel partnerships that focused clients and key stakeholders. • Drove 300% sales growth from $16M to $48M over five years.
• Spearheaded launch of US-based SaaS data analytics offering, building $21M sales funnel.
• Averaged quota of 134% over five years, with 20% YoY growth (currently at 158% YTD). • 2016 Winner, Verizon U.S. Enterprise "Tell The Story" Presentation Competition.