KiE Square AnalyticsProject Manager
Aug. 2020New Delhi, Delhi, IndiaFMCG Sector:
- Built a Digital Performance Framework using a Gartner L2–inspired framework to benchmark brands across e‑commerce, social, influencers, paid media, brand.com, DTC & SEO for FMCG Client.
- Tracked 250+ digital metrics (site experience; content & customer service; conversion & enrollment; traffic & web authority; SEO/SEM; email; social; mobile experiences & app store) at scale for India and APAC region.
- Automated multi‑channel data pipelines, reducing manual collection across e‑commerce and off‑digital platforms and delivering real‑time dashboards for spend efficiency.
- Scaled quarterly Digital Reports from 60+ to 181 brands (India) and expanded coverage to APAC countries, adding around 250+ metrics.
- Led cross‑functional team, co‑creating high‑impact dashboards with experts for market‑specific strategies and ongoing framework evolution.
Pharma Sector:
- Designed a Partnership Value Index (PVI): a scoring model quantifying customer relationship strength across operations and performance for Pharma Client.
- Piloted PVI for independent retail networks, showcased insights across sales, inventory & finance teams—and secured a dedicated focus group to drive national roll‑out.
- Drove analytical rigor via data prep, integration, exploratory analysis, regression modeling and score‑calibration to predict customer churn and growth paths.
- Established scalable index workflows, enabling monthly/quarterly updates and automated recalculations aligned to evolving business rules. Other Sectors:
- Created data pipeline and integrated database for web scraping of government notifications and verdicts of cases related to taxes from 45 different government websites.
- Developed an alert system to update details of notifications for online media and resource company.
- Conducted exploratory data analysis and RFM analysis to understand customer behavior and patterns.