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Work Background
California Institute of Applied TechnologyAdjunct Instructor
Apr. 2024
SkechersSr. Cloud Platform Engineer
Feb. 2023United StatesAs a Senior Cloud Platform Engineer at Skechers, I lead the adoption of Terraform and Agile best practices, mentoring teams on mature implementation and Scrum ceremonies to enhance operational efficiency. I provide technical leadership and solution architecture guidance to Junior staff, Development, Security, and PMO teams, ensuring infrastructure strategies align with business objectives.
Jack in the BoxCloud Infrastructure Architect
Aug. 2022 - Feb. 2023San Diego, California, United States
DexcomSenior DevSecOps Engineer
Aug. 2021 - Aug. 2022
Axos BankLead Cloud/Devops Manager
Aug. 2019 - Aug. 2021Greater San Diego AreaIn this capacity, I established a Cloud Governance framework and Cloud Center of Excellance. I researched AWS products and features to identify optimal solutions for business requirements, ensuring alignment with organizational goals. I I developed financial models to forecast monthly, quarterly, and annual costs, enabling accurate budgeting and cost control. Leading a team of seven engineers, I ensured their efforts aligned with project objectives and delivered high-quality results. Additionally, I directed IT operations assessment and documentation for acquired business units, facilitating a smooth transition of its AWS-native infrastructure. Key Achievements: ✔ Spearheaded the DevOps team in successfully migrating a data center platform to AWS, minimizing downtime and ensuring a seamless transition. Provided architectural direction for AWS services to ensure efficient and scalable implementations. ✔ Introduced a new IT Operations documentation format to improve consistency and quality of system documentation. ✔ Implemented Git operations and version control for Operations Scripts, training Systems and Database teams on best practices for Azure DevOps Repos. In this role, I demonstrated strong leadership, technical expertise, and strategic planning, driving successful cloud migrations, cost optimization, and operational efficiency.
IntuitSenior Site Reliability Engineer
Sep. 2016 - Aug. 2019Greater San Diego Area
California College San DiegoAdjunct Instructor
Aug. 2015 - Dec. 2018San Diego Metropolitan Area
AutoAnythingSr. Systems Engineer
May. 2015 - Sep. 2016Formerly part of AutoZone.
IntuitSr. Application Operations Engineer
Nov. 2013 - May. 2015Greater San Diego Area
Provide CommerceSYSTEMS ENGINEER / SENIOR SYSTEMS ENGINEER / LEAD SYSTEMS ENGINEER
Feb. 2006 - Nov. 2013San Diego, CATechnical Scope: EMC 3x-40 Clarion, NETAPP FAS3140 SAN array, Windows 2003 Servers, SQL 2000, VMware ESX, brocade fiber switches, Cisco MDS 9600 switches, Astaro Security Gateway, Google mini search, 50 TB storage network, F5 (BigIP) LMT, AppDynamics (APM), ScaleOut In-Memory-Data-Grid
Spearhead projects to improve scalability, availability, and performance of e-commerce and corporate platforms, and administer servers, switches, databases, and network appliances to keep environment responsive to needs of 100 users. Develop IT policies and procedures, prepare budgets for projects and capital / operation spends, manage vendor relations, and negotiate pricing and contracts. Update IIS, network, DB, and OS configurations to ensure Development/QA is conducted within production-level environments. Write Windows scripts to automate and streamline common operations. Key Achievements:
** Introduced and administered new virtual technologies, boosting IT productivity while cutting maintenance costs and reducing downtime by hundreds of hours per month.
** Negotiated effectively with vendors, obtaining up to 50% reduction in initial quoted prices for key services.
** Championed PCI hardening of IIS systems; applied GPO and rules within IIS to ensure security of customers’ credit card information.
** Decentralized resource control, empowering managers with multiple environments that could be easily adapted in response to shifting project loads. ** Re-engineered key subsystems and leveraged industry best practices to simplify implementation of VMware Lab Manager; improved scalability and performance, reducing environment refresh wait time from 72 hours to 15 minutes.
** Led credit card tokenization project that removed credit card numbers from system, ensuring customer data remained protected and reducing risk for company. ** Redesigned code / content / DB refresh process to provide end users with greater control over timing and scope.
Bluepoint SolutionsTechnical Account Manager
May. 2005 - Jul. 2006Vista, CATechnical Scope: Billquick billing system, GoToMyPC, BackupExec, Dell servers, Microsoft Live Meeting 2005 Technical Account Manager for portfolio of 20 customer accounts; supported flagship product (Check21) and advised customers on leveraging company solutions and services to improve business performance. Assisted QA and development teams in setting up test systems, and provided onsite support to maintain software and servers, backup datacenter systems, and deliver superior customer service. Key Achievements: ** Led successful upgrade of time billing system from basic version (MS Access) to enterprise version (MS SQL); completed project with minimal downtime for users. ** Wrote scripts for importing / exporting data between systems to facilitate seamless integration of ticketing system with billing system, improving billing accuracy and increasing visibility of TAM activities. ** Championed introduction of VMware virtual technology that slashed overhead costs.
CaltransIT
May. 2004 - May. 2005• Improved operations of IT services at local office by cutting service time by half • Created and maintained build documents for servers, desktop and laptop to guarantee consistent configuration and operation of software/hardware • Became expert user to support operations around DESI, LexisNexis, Netware, VPN software, and other law office software. • Provided technical advice and support to 23 local and remote lawyers • Developed close ties with state and local IT staff. .
Provide CommerceNOC Technician III
Feb. 2003 - Jan. 2006San Diego, CAProvided Level 1 / Level 2 diagnostics in Network Operations Center (NOC) to support 24x7 monitoring of e-commerce, network, and fulfillment systems in high-volume environment. Received, resolved, and closed out trouble tickets, following proper escalation procedures to ensure complex problems received hands-on care from senior engineers. Trained and mentored new NOC personnel. Key Achievement:
** Developed polices and procedures that significantly improved operational efficiency.
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