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Work Background
Adastra GroupSenior Program Manager
Feb. 2024 - Jun. 2025Calgary, Alberta, Canada•Led the migration of a legacy mortgage system to a new platform for a major financial group, managing all phases including analysis, requirements, ETL development, testing, and implementation, ensuring a predictable and successful transition for IGM Financial. •Orchestrated $4M budget management and change management for complex projects, including ERP implementation (Microsoft Dynamics 365), mitigating risks through proactive strategies within Agile SCRUM and DevOps methodologies. for EQ Bank and Switch Health •Managed the full lifecycle for three simultaneous business intelligence projects for TELUS, including leading Business Analysis teams in gathering senior management information requirements for performance management and leadership reporting. •Acted as a consultant for PMO audit activities, contributing to the establishment of IT Governance processes and upholding template library standards for a major bank. •Successfully managed a $5.5 million program budget and prepared compelling program briefings for Bank Executives, demonstrating strong communication and leadership reporting skills. •Directed offshore development teams (40+ resources), coordinating security design to protect confidential banking assets and ensuring alignment across internal and external stakeholders. Accomplishments: * Successfully executed a complex system migration, improving efficiency and reducing system downtime. * Enhanced team's adaptation to the new platform through strategic change management, minimizing disruption. * Delivered the project under budget and within the timeline, maintaining high client satisfaction. * Increased the organization’s competitive edge by implementing MS Dynamics ERP. * Established lasting client relationships, leading to increased service uptake and client retention.
Cisco SystemsSenior Program Manager - Advanced Services
Mar. 2013 - Feb. 2024Calgary, Alberta, Canada•Spearheaded multimillion-dollar programs ($10M+) for corporate Canadian clients, including a large-scale merge and acquisition infrastructure project for Rogers-Shaw, demonstrating exceptional execution at scale and navigating ambiguity. •Facilitated objectives, value, outcomes, and benefits alignment across multi-technology and multi-team initiatives, acting as a force multiplier for complex technical programs. •Owned and led infrastructure projects for security, collaboration, core networking, WiFi, cloud, and datacenter solutions (e.g., ACI, DNAC, SD-WAN, FirePower, ASA, IPS, ISE, CUCM) for public and private sector clients (e.g., Canada Life, Governments of Nunavut, Saskatchewan, Alberta, BC, Alberta Health Services). •Collaborated with multiple PMs to establish program objectives, desired outcomes, resource planning, dependencies, and risk mitigation strategies, ensuring a holistic approach to program success. •Facilitated communication and interactions with diverse stakeholders at the program level, including sponsors, partners, security, infrastructure, and data center teams, driving clarity and ownership. •Delivered executive presentations to sponsor and steering committees on program status, schedule, budget consumption, and performance, maintaining a high level of transparency and accountability. •Ensured Program Governance adherence to PMO standards, contributing to the advancement of organizational ways of working. Accomplishments: * Delivered complex IT solutions that enhanced client operations and reduced operational costs. * Demonstrated expertise in managing diverse technology projects, enhancing service delivery and client satisfaction. * Championed hybrid cloud integration, resulting in improved system performance and scalability. * Achieved cost savings and better resource allocation through effective program financial management. * Strengthened Cisco's market position through successful client engagements and achievement of project objectives.
Nexen Inc.Collaboration Services Program Manager
Mar. 2011 - Mar. 2013Calgary, Canada Area* Project and Program performance including resource planning and strategic planning. * Focused on Collaboration Services as a key area for business performance, enabling technology to provide reliable Video Conference and Telepresence, reducing costs and raising productivity. * Managed Collaboration Services Infrastructure Program which consisted in a number of subprojects to enable and improve Video Conference and other collaboration technologies. * Reported millions of dollars in travel costs savings as a result of the program implementation. * Managed construction crews for video conference room preparation. Accomplishments: * Realized substantial cost savings by reducing corporate travel through enhanced video conferencing solutions. * Improved interdepartmental communication and collaboration, boosting productivity. * Successfully facilitated technology upgrades with minimal service interruption. * Enhanced employee engagement and program adoption through eff ective change management. * Supported sustainable growth by optimizing collaboration infrastructure technology.
Bridgewater BankDirector, Business Technology
Jul. 2009 - Apr. 2011Calgary, Canada Area* Developed strategic plans to support business technology initiatives. * Enhanced project management performance and future technology vision. * Managed a team’s resource planning and governance of technology programs. * Led the Project Management Office, ensuring strategic alignment and resource planning. * Managed the full SDLC for various system implementations, including a Recoverable Costs Tracking System. Accomplishments: * Improved strategic alignment of technology initiatives, enhancing organizational efficiency. * Successfully implemented systems that streamlined operations and improved financial tracking. * Drove innovation in technology projects, leading to enhanced service offerings and client satisfaction. * Developed robust business cases that reinforced the bank's digital strategy and web presence. * Elevated enterprise technology governance, ensuring compliance and performance metrics were met. It
Bridgewater BankEnterprise Program Management Office
Jun. 2009 - Apr. 2011Calgary, Canada AreaProject Management methodologies and best practices. Project strategic alignment and resource planning enterprise wide. Manage full SDLC, implementation and integration of a Recoverable Costs Tracking System. Developed business case for the Bank’s web strategy. Manage full SDLC for 3 web portals (enterprise, mortgage broker and deposit broker) Participated on the development of Bridgewater bank strategic vision for a large scale CRM implementation. Managed 3 programs: Web, Banking System, Document Management System. (LiveLink and Kofax)
Husky EnergySr. Project Manager
Jun. 2008 - Jun. 2009Planned and managed ERP integration with Natural Gas applications. Responsible for full life cycle management for 2 mission critical applications using Agile methodology for Natural Gas Marketing and Crude Oil as well as accounting interfaces for oil and gas verticals into SAP. Full SDLC Management, Vendor Management, Risk assessment.
TELUSSr. Project Manager
Mar. 2008 - Jun. 2008• Strategic Consulting for a Business Intelligence Project, including business plan & development strategy.
Bank of MontrealBI Consultant
Jan. 2007 - Mar. 2008Bank Wide Asset Reconciliation project. Performed data analysis and created technical and logical design documents including Data Transformation and Specification.
NavantisSr. Project Manager
May. 2005 - Feb. 2007Managed a variety of projects in Auto, Telecomunications, Entertainment, and Software Development industries. Full SDLC including budget, risk and resource management.
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