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Work Background
Personal Manager
Dany DstancePersonal Manager
Mar. 2025Personal Management, producción, relación con prensa, partnerships, creación de contenido, gestión de eventos y conciertos, merch, etc.
Smart Research Business Dev - North America
ZinklarSmart Research Business Dev - North America
Dec. 2022 - Jan. 2025México, MexicoZinklar empowers Marketing and Innovation teams, through real time Consumer insights. - Inbound/Outbound prospecting. - Actively participating to create and improve processes.
Photography and Production
Andrea FioriPhotography and Production
Jan. 2022Photography and videography for any industry: Concerts Events Brands Restaurants and Bars Music Corporate Image
CX Business Development
ZendeskCX Business Development
May. 2021 - Nov. 2022Mexico City, Mexico- Outbound prospecting. - Interim Team Lead for Q3- 2021. - Organizing short trainings about sales techniques, tools and personalization at scale. - Aligning with partners to create and follow up with new opportunities. - Active part of the Social Impact Committee.
Business Development II
InvolvesBusiness Development II
Dec. 2019 - May. 2021Mexico City, MexicoInvolves empowers companies to maximize their strategy through perfect execution at the point of sale. - Inbound/Outbound prospecting. - Actively participating to create and improve processes, SLAs. - Organizing short trainings about sales techniques and personalization at scale. - Aligning with partners to create and follow up with new opportunities.
Sales Account Executive SB
XerticaSales Account Executive SB
Oct. 2019 - Dec. 2019Mexico City Area, MexicoProspecting and closing sales for the Small Business sector, selling G Suite and GCP Google solutions for México, Perú, Colombia and Ecuador.
Business Development Executive
XerticaBusiness Development Executive
Jul. 2019 - Oct. 2019First point of contact between Xertica and potential customers for Mexico, Colombia, Peru and Ecuador. Cold and warm calling. Prospecting: identifying, connecting with, and qualifying leads for GSuite, GCP and Salesforce solutions. Sending opportunities to Small Business, MidMarket and Enterprise Sales Executives to close deals. Communication with Marketing and Sales department to measure effectiveness of Mkt campaigns converted into sales.
Sales Development Representative
HootsuiteSales Development Representative
Feb. 2019 - Jul. 2019Mexico City Area, MexicoFirst point of contact between Hootsuite and potential customers for LATAM market. Cold and warm calling. Prospecting: identifying, connecting with, and qualifying leads. Passing opportunities to MidMarket and Enterprise Sales Executives to close deals. Communication with Marketing and Sales department to measure effectiveness of Mkt campaigns converted into sales. Organizing events for our Customer support agents for meeting our targets and commemorating important dates. Active Part of the Social Impact committee. Organized the 8 of march event Balance for Better.
Customer Support Advocate
HootsuiteCustomer Support Advocate
Jun. 2017 - Feb. 2019Ciudad de México y alrededores, MéxicoBilling and technical support with Hootsuites' customers all around the globe. Assisting users via live chat, phone calls, email and social media. Giving short trainings to our new peeps during their onboarding.
Recruitment Selection Consultant
TeleTechRecruitment Selection Consultant
Jan. 2017 - Jun. 2017Global Talent Aquisition Services for Teletech in Mexico City, León and Querétaro.
Quality Assurance Analyst
TeleTechQuality Assurance Analyst
Oct. 2016 - Jan. 2017Quality Assurance Analyst for the Best Buy seasonal campaign.
Customer Support Specialist
TeleTechCustomer Support Specialist
Sep. 2015 - Sep. 2016Customer support for Best-Buy U.S.
Sales Associate
Next ContactSales Associate
Jan. 2015 - Sep. 2015Ciudad de mexicoCredit card sales associate. Outbound calls selling Banamex (now CityBanamex) credit cards to potential customers.

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