Philip Morris InternationalSenior IT Analyst
Dec. 1999 - Apr. 2005IT Senior Analyst -Second Level Support for all backoffice and in-house developed applications (Exchange, SQL, Lotus Domino, Windows ,Active Directory) -Hardware and software analysis for applications, the task include performance monitoring, fine tuning and customization of applications on both ends(Client and Server) -Installation, Configuration and customization of application servers at all levels. -Concept and performance tester of new technologies (OS migration, DB migration) -DRP for critical applications, Continuity Management