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Work Background
Wells FargoExecutive Director, Senior Lead Compliance Officer
Apr. 2020Charlotte, North Carolina, United StatesWells Fargo
Conduct Risk Insight Process governance and design, facilitation, audit deliverable coordination, project coordination, SharePoint maintenance, and liaison across Conduct Risk, Compliance, and Ops Risk.
Signature ConsultantsBusiness Initiatives Consultant
Mar. 2019 - Apr. 2020Wells FargoWells Fargo
Conduct Risk Reporting
Business Integration Consultant Process Design, Documentation Creation & Management, Project Tracking
Insight GlobalIT Project Manager III
Mar. 2018 - Mar. 2019Charlotte, North Carolina AreaBank of America PMO / Project Communications, Presentations, Process Design, Regulatory Issue / Risk Identification & Tracking
Bank of AmericaVice President: Business Technology Integration
Aug. 1997 - Jul. 2017Charlotte, North Carolina Area•Enterprise Incident/Problem Management –2/05–7/17
Facilitation, Cross Functional Virtual Team Coordination, Implementations, Root Cause Analysis, Issue Analysis & Tracking, Communications/Presentations •Enterprise Architecture/Emerging Technology –10/99–1/05
Call Center Technology Research, Business Consulting, Information Architecture, Website Administration, Communications •Change Manager –8/97–9/99
Technical Support Manager, Siemens Switch/ACD Administration, Project Management, Relationship Management, Software Development Management, Call Center Technology Implementation
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