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Work Background
MEMV ConsultingInternal Communications Consultant
Mar. 2025Guadalajara, Jalisco, Mexico• Developed internal communication strategies that increased employee engagement and supported major organizational changes.
• Advised multinational clients on messaging frameworks to align business goals with employee communication strategies.
• Developed executive communication strategies that improved transparency during organizational restructuring and business transformation initiatives.
• Led content development for intranet, newsletters, and digital platforms to drive consistent, high-impact messaging.
• Built communication toolkits and templates that improved campaign rollout speed and messaging consistency across departments.
• Supported global change initiatives through tailored content, boosting alignment and minimizing disruption during transitions.
• Delivered campaign metrics and reporting to clients, using insights to refine communication and engagement strategies. My expertise lies in:
• Global Internal Communications Strategy
• Content and Campaign Creation & Development
• Global Internal Communications Planning and Process Development
• Change Communications
• Executive Communications
AptivSenior Communications Manager, Global Internal
Sep. 2022 - Mar. 2025Ciudad Juárez, Chihuahua, Mexico• Directed global communication strategy aligned with corporate goals, improving employee connection and executive visibility.
• Orchestrated “Ask Me Anything” forums with C-level leaders to drive transparency and strategic dialogue.
• Redesigned Aptiv’s Advanced Safety & User Experience division’s global intranet site to enhance digital access, usability, and engagement across 40+ countries.
• Built structured internal communication processes that improved message consistency and content delivery timelines.
• Created leadership messaging frameworks that reinforced corporate vision and improved cultural alignment worldwide.
• Partnered with HR and Legal during organizational change projects to align internal messaging, ensure compliance, and drive strategic clarity.
• Established new digital channels, significantly expanding communication reach and engagement metrics across the Advanced Safety & User Experience business.
• Used employee engagement data to refine content strategy and improve campaign performance metrics globally.
HSBCSub-Director of Internal Communications
May. 2019 - Dec. 2020Mexico City Area, Mexico• Directed internal communications for Mexico and Latin America, increasing visibility with HSBC’s global headquarters in London.
• Led end-to-end revamp of HSBC Mexico intranet, improving UX, structure, and employee engagement.
• Coordinated strategic campaigns for global initiatives, ensuring regional alignment and messaging effectiveness.
• Collaborated with HR and Marketing to build content with high local and global relevance.
• Advised senior executives on internal communication strategies to support business and cultural objectives.
• Improved content workflows and editorial processes, enhancing message clarity and delivery speed across teams.
GECommunications Leader
Dec. 2014 - Apr. 2018San Pedro Garza Garcia, Nuevo Leon• Developed Latin America internal communications strategy to support cultural integration and operational alignment during transformation.
• Directed branding project for GE’s Monterrey HQ, aligning physical spaces with corporate identity.
• Executed cross-cultural communications for function migration, ensuring message clarity across regional and cultural contexts.
• Advised executive leadership on communication approaches to foster transparency and improve team alignment.
• Implemented storytelling campaigns to humanize business objectives and enhance employee connection to leadership goals.
• Launched regional campaigns to support shared services integration and promote unified organizational identity.
• Led M&A change communications, ensuring smooth cultural integration and aligned processes post-acquisition.
• Mentored internal teams on strategic messaging, improving collaboration across business units during transition phases.
M. H. Alshaya Co.Internal Communications Manager
Oct. 2013 - May. 2014Shuwaikh, Kuwait• Developed internal communication strategies to align messaging with business priorities across multiple retail franchises.
• Created campaign content and weekly newsletters to promote brand loyalty and internal promotional events.
• Collaborated with HR and Marketing teams to position multiple franchise brands through consistent internal messaging.
• Strengthened communication workflows across store teams, improving campaign delivery and information accuracy region wide.
NokiaCommunications Manager
Nov. 2011 - Sep. 2012Espoo, Finland• Developed messaging to communicate the closure of the Nokia Salo plant, minimizing confusion and preserving brand reputation.
• Developed global intranet content during supply chain restructure, streamlining employee access to updated organizational resources.
• Managed executive messaging across global factories, reinforcing leadership visibility during critical operational changes.
• Created structured communications for portfolio shifts, improving understanding of new business priorities among factory teams.
• Produced regionally tailored updates to ensure cultural alignment and message clarity across multilingual employee groups.
• Delivered internal campaigns aligned with corporate strategy, supporting smoother transitions during rapid organizational evolution.
NokiaEmployee Communications Manager
May. 2011 - Nov. 2011Reynosa, Tamaulipas, MexicoAccomplishments
-Developed and delivered strategic communication plans for Nokia Latin America.
-Translated the overall Nokia strategy into tangible and consistent messages for employees in Latin America.
-Acted as the communications advisor for Nokia Latin America leadership team.
-Developed and managed the internal communications processes and channels in the region.
-Created, planned, and delivered diverse communication initiatives to increase employee engagement.
-Produced an English weekly electronic newsletter for Latin America employees.
-Produced articles to feed Nokia’s global news channel, the News Hub.
NokiaGlobal Factory Communications Manager
Nov. 2010 - May. 2011Espoo, FinlandAccomplishments
-Provided communications support and guidance to the factory communications network.
-Acted as a liaison between the factory communications network and global communications team to ensure company strategy, brand and global messages are delivered to all factory employees worldwide.
-Created the global framework for factory communications.
-Wrote and delivered content to support business strategy.
-Actively participated and coordinated change communications projects.
NokiaEmployee Communications Manager for Latin America
Jan. 2008 - Nov. 2010Reynosa, Tamaulipas, MexicoAccomplishments
-Developed and delivered strategic communication plans for the region.
-Acted as the communications advisor for Nokia Latin America leadership team.
-Developed and managed the internal communications processes and channels in the region.
-Wrote and delivered content to support business strategy.
-Actively participated in change communications projects.
-Translated the overall Nokia strategy into tangible and consistent messages for employees in Latin America.
-Created, planned, and delivered diverse communication initiatives to increase employee engagement.
-Produced an English weekly electronic newsletter for Latin America employees.
-Produced articles to feed Nokia’s global news channel, the News Hub.
NokiaInternal Communications Specialist
Sep. 2006 - Dec. 2007Reynosa, Tamaulipas, MexicoAccomplishments
-Created the internal communications framework of Nokia Reynosa factory.
-Created, produced and delivered effective internal communications messages and campaigns through the
appropriate internal channels.
-Provided communications advice and support to business stakeholders.
-Actively participated in the coordination and implementation of local, regional and global corporate events.
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