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Work Background
Internal Communications Consultant
MEMV ConsultingInternal Communications Consultant
Feb. 2025Guadalajara, Jalisco, Mexico• Developed internal communication strategies that increased employee engagement and supported major organizational changes. • Advised multinational clients on messaging frameworks to align business goals with employee communication strategies. • Developed executive communication strategies that improved transparency during organizational restructuring and business transformation initiatives. • Led content development for intranet, newsletters, and digital platforms to drive consistent, high-impact messaging. • Built communication toolkits and templates that improved campaign rollout speed and messaging consistency across departments. • Supported global change initiatives through tailored content, boosting alignment and minimizing disruption during transitions. • Delivered campaign metrics and reporting to clients, using insights to refine communication and engagement strategies. My expertise lies in: • Global Internal Communications Strategy • Content and Campaign Creation & Development • Global Internal Communications Planning and Process Development • Change Communications • Executive Communications
Senior Communications Manager, Global Internal
AptivSenior Communications Manager, Global Internal
Sep. 2022 - Feb. 2025Ciudad Juárez, Chihuahua, Mexico• Directed global communication strategy aligned with corporate goals, improving employee connection and executive visibility. • Orchestrated “Ask Me Anything” forums with C-level leaders to drive transparency and strategic dialogue. • Redesigned Aptiv’s Advanced Safety & User Experience division’s global intranet site to enhance digital access, usability, and engagement across 40+ countries. • Built structured internal communication processes that improved message consistency and content delivery timelines. • Created leadership messaging frameworks that reinforced corporate vision and improved cultural alignment worldwide. • Partnered with HR and Legal during organizational change projects to align internal messaging, ensure compliance, and drive strategic clarity. • Established new digital channels, significantly expanding communication reach and engagement metrics across the Advanced Safety & User Experience business. • Used employee engagement data to refine content strategy and improve campaign performance metrics globally.
Sub-Director of Internal Communications
HSBCSub-Director of Internal Communications
May. 2019 - Dec. 2020Mexico City Area, Mexico• Directed internal communications for Mexico and Latin America, increasing visibility with HSBC’s global headquarters in London. • Led end-to-end revamp of HSBC Mexico intranet, improving UX, structure, and employee engagement. • Coordinated strategic campaigns for global initiatives, ensuring regional alignment and messaging effectiveness. • Collaborated with HR and Marketing to build content with high local and global relevance. • Advised senior executives on internal communication strategies to support business and cultural objectives. • Improved content workflows and editorial processes, enhancing message clarity and delivery speed across teams.
Communications Leader
GECommunications Leader
Dec. 2014 - Apr. 2018San Pedro Garza Garcia, Nuevo Leon• Developed Latin America internal communications strategy to support cultural integration and operational alignment during transformation. • Directed branding project for GE’s Monterrey HQ, aligning physical spaces with corporate identity. • Executed cross-cultural communications for function migration, ensuring message clarity across regional and cultural contexts. • Advised executive leadership on communication approaches to foster transparency and improve team alignment. • Implemented storytelling campaigns to humanize business objectives and enhance employee connection to leadership goals. • Launched regional campaigns to support shared services integration and promote unified organizational identity. • Led M&A change communications, ensuring smooth cultural integration and aligned processes post-acquisition. • Mentored internal teams on strategic messaging, improving collaboration across business units during transition phases.
Internal Communications Manager
M. H. Alshaya Co.Internal Communications Manager
Oct. 2013 - May. 2014Shuwaikh, Kuwait• Developed internal communication strategies to align messaging with business priorities across multiple retail franchises. • Created campaign content and weekly newsletters to promote brand loyalty and internal promotional events. • Collaborated with HR and Marketing teams to position multiple franchise brands through consistent internal messaging. • Strengthened communication workflows across store teams, improving campaign delivery and information accuracy region wide.
Communications Manager
NokiaCommunications Manager
Nov. 2011 - Sep. 2012Espoo, Finland• Developed messaging to communicate the closure of the Nokia Salo plant, minimizing confusion and preserving brand reputation. • Developed global intranet content during supply chain restructure, streamlining employee access to updated organizational resources. • Managed executive messaging across global factories, reinforcing leadership visibility during critical operational changes. • Created structured communications for portfolio shifts, improving understanding of new business priorities among factory teams. • Produced regionally tailored updates to ensure cultural alignment and message clarity across multilingual employee groups. • Delivered internal campaigns aligned with corporate strategy, supporting smoother transitions during rapid organizational evolution.
Employee Communications Manager
NokiaEmployee Communications Manager
May. 2011 - Nov. 2011Reynosa, Tamaulipas, MexicoAccomplishments -Developed and delivered strategic communication plans for Nokia Latin America. -Translated the overall Nokia strategy into tangible and consistent messages for employees in Latin America. -Acted as the communications advisor for Nokia Latin America leadership team. -Developed and managed the internal communications processes and channels in the region. -Created, planned, and delivered diverse communication initiatives to increase employee engagement. -Produced an English weekly electronic newsletter for Latin America employees. -Produced articles to feed Nokia’s global news channel, the News Hub.
Global Factory Communications Manager
NokiaGlobal Factory Communications Manager
Nov. 2010 - May. 2011Espoo, FinlandAccomplishments -Provided communications support and guidance to the factory communications network. -Acted as a liaison between the factory communications network and global communications team to ensure company strategy, brand and global messages are delivered to all factory employees worldwide. -Created the global framework for factory communications. -Wrote and delivered content to support business strategy. -Actively participated and coordinated change communications projects.
Employee Communications Manager for Latin America
NokiaEmployee Communications Manager for Latin America
Jan. 2008 - Nov. 2010Reynosa, Tamaulipas, MexicoAccomplishments -Developed and delivered strategic communication plans for the region. -Acted as the communications advisor for Nokia Latin America leadership team. -Developed and managed the internal communications processes and channels in the region. -Wrote and delivered content to support business strategy. -Actively participated in change communications projects. -Translated the overall Nokia strategy into tangible and consistent messages for employees in Latin America. -Created, planned, and delivered diverse communication initiatives to increase employee engagement. -Produced an English weekly electronic newsletter for Latin America employees. -Produced articles to feed Nokia’s global news channel, the News Hub.
Internal Communications Specialist
NokiaInternal Communications Specialist
Sep. 2006 - Dec. 2007Reynosa, Tamaulipas, MexicoAccomplishments -Created the internal communications framework of Nokia Reynosa factory. -Created, produced and delivered effective internal communications messages and campaigns through the appropriate internal channels. -Provided communications advice and support to business stakeholders. -Actively participated in the coordination and implementation of local, regional and global corporate events.
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