Lindsay Sullivan - Technical Program Management, Cylogy, Inc.

Technical Program Management @Cylogy, Inc.

SemrushMarketoProject CoordinatorAssistantSEO ManagerMarketingCopywritingITSEO SpecialistCustomer ServiceConsultingProduct ManagerProject ManagerData EntryData Entry SpecialistData Entry AssociateDocument Processor

I am a dynamic program leader with more than ten years of experience turning vision into practical plans for enterprise clients across technology, fi nance, publishing and public sector industries. I leverage Agile methodologies and SaaS platforms to orchestrate cross-functional teams, delivering projects ranging from $500k to $6m in size. I excel in scaling processes and teams, having doubled team size and led strategies resulting in 178% practice growth. I’ve led teams of up to 20 direct reports and implemented people-centric solutions that boost team productivity and engagement while aligning with key stakeholder objectives. What Excites Me: I love untangling complex systems and am energized by diving deeply into new tools and methodologies, becoming a subject matter expert. I enjoy building trust among internal and external stakeholders, and using active listening and empathy to deeply understand customer needs and unite teams around common goals. I'm seeking a role where I can combine my technical acumen, program management and relationship building skills to drive a high performance team towards delivery of impactful features, programs and products.

Cylogy, Inc.Vice President Of Services

Oct. 2021San Francisco, California, United StatesPractice Lead, responsible for services strategy, portfolio management and P&L. Led a high-performing, multifaceted team comprising software developers, UX designers, and program managers, orchestrating all aspects of client services including project management, technical consulting, and customer success. Spearheaded complex, multi-million dollar projects across diverse industries, consistently delivering exceptional results and fostering strong client relationships. Key Achievements: • Introduced strategic initiatives that resulted in 40% revenue growth, aligning technical solutions with key business objectives and emerging market trends. • Implemented a comprehensive client portal, revolutionizing support efficiency and client communication through automated ticket management and scheduled reporting. • Performed the strategic selection, integration, and optimization of multiple SaaS platforms to enhance company operations, demonstrating comprehensive understanding of cloud-based technologies and their practical application in scaling business processes. • Launched an innovative employee onboarding program, significantly increasing engagement. • Developed financial forecast models and reporting dashboards, enhancing visibility into project financials and enabling data-driven strategic decision-making for resource allocation. • Cultivated strong relationships across diverse functional areas, adeptly influencing stakeholders and leading cross-functional teams to drive consensus and expedite decision-making processes.

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