New Communities IncTeam Lead
Jan. 2021 - Aug. 2024United States, WestbrookAs Team Leader, I provided direct support and supervision to adults with persistent mental health challenges in a residential setting. My responsibilities included administering medications, supporting clients in achieving their personal goals, and promoting community integration. I managed employee performance, coordinated staffing schedules, and ensured the safety and well-being of residents. I maintained accurate clinical records, facilitated admissions and discharges, and collaborated with legal guardians and outside agencies. My role required strong organizational, communication, and crisis intervention skills to ensure quality care and a supportive environment for all clients.