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Work Background
WalgreensPharmacist
May. 2022 - Jul. 2024Bella Vista, Arkansas, United States
CornerstoneHealth and Wellness Management
Mar. 2020 - Oct. 2022Bella Vista, Arkansas, United StatesPharmacist – COVID Immunization Operations Supervisor – Successfully processed, billed, and immunized 12,000 COVID vaccinations. Developed Standard Operation procedures to successfully implement and execute COVID vaccine clinic for Northwest Arkansas. Organized and operated COVID vaccine clinic including appointment scheduling, vaccine storage, preparation, and distribution. Executed on-site and off-site vaccine clinics including Assisted Living and Independent living vaccinations. Executed accurate and timely WebIZ/CDC immunization reporting, Locating Health reporting, HRSA uninsured billing, and medical record processing. Recruited and supervised over 50 volunteers, including nurses, pharmacy technician and auxiliary personnel. Ensured adequate supply availability for Pharmacist and nursing staff.
Aspen RxHealthMedication Therapy Management Pharmacist
Jan. 2020Various• Executed comprehensive Medication Therapy Management (MTM) reviews, enhancing patient medication adherence and safety. • Conducted targeted medication reviews to identify and resolve drug therapy problems, improving patient outcomes. • Collaborated with healthcare teams remotely to optimize medication regimens, leading to a significant reduction in adverse drug events.
CVS HealthHealth & Wellness Management
Oct. 2015 - Mar. 2020Bella Vista, Arkansas, United StatesRe-engaged in Pharmacy Practice to enhance my knowledge and update my Pharmacy skills to current practices. Played a critical role at the forefront of improving quality of care, modeling customer service values, and demonstrating genuine, authentic care for patients. In addition, leading and directing Pharmacy Technician Support Staff, accountability for supporting Store management, oversight and operation of all aspects within the pharmacy. Identify critical business opportunities and contribute to the development of meaningful solutions to drive growth and improve performance in the pharmacy
WalmartDirector of Merchandise Financial Planning
Mar. 2014 - Oct. 2015Bentonville, ArkansasPromoted to provide overall direction for Health and Wellness Merchandise Planning by analyzing business objectives and customer needs, developing, communicating, building support for, and implementing business strategies, forecasts and incorporating them into business plans. Develop and implement financial business strategy by modeling, analyzing, and evaluating the impact of key variables on performance and risk exposure. Direct merchandise planning team to ensure execution of the portfolio financial plan and consistency in planning processes.
WalmartInternational Integration Team
Sep. 2010 - Oct. 2013Johannesburg Area, South AfricaResponsible for the successful integration of MassMart into Walmart. Future Organizational Readiness for Global Expansion team member, toolkit coach, and integration co-owner across multiple formats responsible for laying the foundation for Price Leadership in South Africa and 12 other African countries in which MassMart resides. Responsibilities include laying the foundation for every day low price (EDLP), corporate training on merchandising and the pricing function, cultural ambassador, and successful integration into the Walmart family.
WalmartDirector of Pricing
May. 2009 - Mar. 2014Bentonville, ArkansasPromoted to provide overall direction for Circular Pricing and Pricing within the Health & Wellness Strategic Business Unit. Areas of responsibility include Total company ROP Pricing, Prescription medications, over-the-counter medications, vision products/services, and health-related services. Executed strategies and implemented supply/demand elasticity tools to protect and grow loyal Customer base through sustainable retail price leadership. Supervise Pricing Managers, Specialists, and Coordinators. Support the GMM's/EVP's for all Strategic Business Units.
WalmartDirector Merchandising Systems Transformation
Mar. 2008 - May. 2009Bentonville, ArkansasResponsible for execution/change management for merchandsing systems transformation including pricing, space management, business intelligence, and business process management. Worked directly for Executive GMM of Merchandising transformation.
WalmartDirector Strategy
Mar. 2007 - Mar. 2008Bentonville, ArkansasPromoted to determine, develop, and execute strategic initiatives to capitalize on current trends. Designed, and developed strategies, operating models and organizational structures; for new, small store formats. Responsibilities included determining and evaluating potential inclusions, merchandising mix, store layout, logistics efficiencies, real estate evaluation, pricing, financial analysis, and hurdle rate analysis. Worked for President of Health and Wellness, Chief Operating Officer, and current CEO Walmart US.
WalmartRegional Operations Director - Total Store Operations
Mar. 2005 - Mar. 2007Greater Minneapolis-St. Paul AreaSuccessfully transitioned from Pharmacy Operations to complete store operations, Analyzed, planned and executed strategic initiatives for 133 stores in Minnesota and Wisconsin with annual sales of $7.6 billion and profits of $308 million. Reported directly to VP Regional General Manager. Trained for one year as Operations Coordinator, working directly for Senior VP of Operations of Southeast Division. Challenged to determine and communicate a compelling regional vision based on strengths, weaknesses, technological advances, external trends, and customer needs. Currently developing successors and talent pools for key positions to establish appropriate “bench strength” in the region. Train and develop directors for other regions. Orchestrated numerous store-level programs to improve total shopping experience, with an emphasis on catering to female customers.
WalmartRegional Operations - Pharmacy
Mar. 2003 - Mar. 2005Greater Seattle AreaSupervised 10 district managers responsible for all pharmacy operations and personnel in 130 Wal-Mart Stores and SAM’S Clubs in Alaska, Oregon, Washington, Idaho, Montana, Wyoming, and North Dakota. Developed and implemented budget, staffing, marketing, and forecasting applications for regional/district and pharmacy managers. Managed total P&L for operations. • Boosted 2005 sales 6.67% (company average of 4.8%) with an inventory increase of only 2%, decrease in management wages of 3 basis points. • Improved 2004 sales 14.73% (company average of 9.1%)with controllable expense reduction of 18 basis points, net profit increase of 29 basis points.
• Named 2005 Regional Manager of the Year, recording best wage control and prescription growth in division.
WalmartOperations Coordinator - Pharmacy
Jun. 2002 - Mar. 2003Bentonville, ArkansasManaged all pharmacy operations within Wal-Mart Stores and SAM’S CLUB pharmacy. Initiated quality assurance, communications, district manager training, customer service scheduling, budgeting, quarterly merchandising and professional services projects while serving as liaison to other divisions within Wal-Mart Stores and SAM’S CLUB. • Developed and executed standard operating procedures for Pharmacy Division and Pharmacy Quality Assurance program, which lowered prescriptions incidents by 90%.
• Conducted quality assurance seminars to more than 1000 pharmacists.
WalmartDistrict Manager - Pharmacy
Nov. 1998 - May. 2002Greater Chicago AreaOversaw all pharmacy operations and personnel within 15-20 store district with 55 pharmacists and 240 hourly associates. Territory included Northern Indiana, Southern Michigan, Chicago, and Milwaukee. Managed total P & L for operations generating more than $65 million in annual sales. Transferred to direct roll out of pharmacies in SAMS CLUB format. • Hired and trained 40 pharmacists in Chicago and Milwaukee markets. Opened 20 SAMS Pharmacies in 18 months, generating sales of $31 million with controllable expenses of 8.8%.
• Increased sales nearly 31% in two years, reaching $59 million in 2001 and $65 million in 2002.
• Won District Manager of the Year and developed training program for new management associates.
WalmartPharmacy Operations Manager
Jan. 1992 - Nov. 1998Indianapolis, Indiana AreaManaged total P&L for all pharmacy operations generating more than $7 million in annual sales. Supervised five pharmacists and 18 hourly associates. Oversaw loss prevention, risk control, quality assurance, pricing, and inventory integrity. Served as pharmacy preceptor for Purdue University and Butler University. Promoted after one year as Assistant Pharmacy Manager in Martinsville, Indiana. Earned Pharmacy of the Year honors in 1995 and 1997.
AlbertsonsPharmacy Manager
May. 1988 - Jan. 1992Indianapolis, Indiana AreaPharmacy Manager at Osco Drug
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