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Work Background
Excelsior CertificationPMP Boot Camp Instructor
Apr. 2025 - Apr. 2025Boise, Idaho, United States• Lead a 4 Day Boot Camps, to prepare professionals for the PMP exam.
• Covered essential Project Management tools and techniques for real-world application.
• Successfully guided participants to pass the PMP exam with a high success rate.
Idaho Mountain GuidesCo-Owner
Jun. 2023Boise, Idaho, United States
The Greylock LodgeCo-Owner
Apr. 2023Atlanta, ID
Callaway Cloud ConsultingEngagement Manager
Jun. 2022Jackson, Wyoming, United States
Traction on DemandHLS Enablement Lead, Enterprise Project Manager and Team Lead
Mar. 2021 - May. 2022Vancouver, British Columbia, CanadaAs a part time billable role, work not only as a member of client delivery team but also assist the Vice President with building out the practice from the ground up. Create a library of user stories to directly support specific industry use cases and scope library elements. Review SOWs to confirm delivery expectations, assumptions and ensure delivery teams are set up for success. Represent delivery during the presales/sales cycles.
Traction on DemandTeam Lead - Strategic Solutions Manager
Aug. 2019 - Mar. 2021Vancouver, Canada AreaAlong with managing large anchor account projects, also mentor, train, teach, interview, hire and grow my PM team. Serve as an escalation point for project team members and my project managers as well. Assist the GM with squad metrics (Utilization, EVA's, Effective rates, etc). reporting, review writing and general squad leadership.
Certification Planner, LLCPMP Bootcamp Instructor
Mar. 2019 - Mar. 2021Vancouver, British Columbia, CanadaInstruct both online and in person PMP boot camp courses. Plan the content, communicate the goals, and identify current and potential class participants.
Traction on DemandStrategic Solutions Manager
Jul. 2018 - Aug. 2019As a SSM's I am responsible for the successful execution of project objectives and business goals. I provide leadership to project delivery teams, manage the overall planning, execution, and delivery of projects, handle complex negotiations and and am the primary liaison for customer communication and relationships throughout the project.
Scentsy, Inc. (Corporate Office)IT Engineering Manager
Jan. 2018 - Jul. 2018Boise, Idaho AreaManaged IT Operations, including the System Engineers, Network Engineers, Desktop Engineers, in addition to the IT Project Portfolio and Technical Project Managers.
Scentsy, Inc. (Corporate Office)IT Manager
Jun. 2017 - Jan. 2018Boise, Idaho AreaManaged the IT Project Portfolio and hired, trained and managed Technical Project Managers. With the new processes in place, the portfolio of projects grew beyond more than I could handle. Added, mentored, and managed technical project managers and grew the portfolio and processes to scale across the department.
Scentsy, Inc. (Corporate Office)IT Portfolio Manager
Jan. 2017 - Jun. 2017Boise, Idaho AreaCreated and managed the IT Project Portfolio process and program, from project acceptance, prioritization, and tracking. Managed the complete project life-cycle of projects within the portfolio utilizing Waterfall and Agile methodology as appropriate. Also manage several large complex IT projects and programs (Change Management, Configuration Management, Privileged Access Management, Asset Management and the PCI Compliance Program).
MultiCare Health SystemSr. Healthcare Consultant - KForce
Aug. 2016 - Jan. 2017MultiCare - TacomaTesting Project Manager for the Epic 2015 Upgrade and Refuel Project. Managing the testing cycles; the End to End System Testing, Integration Testing, Application Testing and Parallel Revenue Cycle/Clinical Testing. Also coordinated the command center logistics, Login Labs, Personalization Labs as well as Managing one of the satellite command center locations during go live.
Fred HutchManager- EPMO
Jul. 2016 - Aug. 2016Managed the Project Portfolio as well as a team of project managers (3), project coordinators(2) and program managers(2).
Fred HutchProject Portfolio Manager
Feb. 2016 - Jul. 2016Greater Seattle AreaManaged Complex Cross Consortium Projects as well as the project portfolio.
Fred HutchSenior IT Project Manager
Oct. 2015 - Feb. 2016Greater Seattle AreaIT Project Manager III for Fred Hutch. Managed complex cross consortium (FHCRC, UW Medicine, Seattle Childrens) projects and programs.
UW MedicineHIM Project Manager
Jul. 2015 - Oct. 2015Greater Seattle AreaConsultant for the Encore project serving as the HIM Project Manager working with the third party HIM systems at Northwest Hospital to convert them from McKesson Star to EPIC.
Computer Task GroupPrincipal Consultant
Jan. 2015 - Jul. 2015Washington D.C. Metro AreaHealthcare Consultant for Inova Health System which servers 3 million people annually. Serving as the 3M project lead, implementing 2 beta projects (360 Encompass MD and Health Data Dictionary) as well as the Optimization project for 360 Encompass Release 1. Also managing the conversion project from 360 Encompass Release 1 to Release 2. Additionally serving as a member of the ICD-10 team serving as the Epic HIM lead. This position has me actively testing both 3M and Epic applications to ensure we adhere to the dual coding timeline, and work on team training and efficiencies.
Crosswind Project Management, Inc. (DBA Crosswind Learning)PMP Bootcamp Instructor
Sep. 2014 - Sep. 2014• Developed and delivered comprehensive training programs for aspiring project managers pursuing PMP Certification. • Coordinated follow-up support through email and phone to address student inquiries and enhance learning outcomes. • Fostered a collaborative learning environment
Clark Mountain AthleticsOwner
Apr. 2014
Computer Task GroupSenior Healthcare Consultant
Jan. 2014 - Jul. 2014Inova- Falls Church VirginiaMember of the ICD-10 Implementation Team, Supporting the EPIC HIM team and Project Lead for 3M 360 Encompass, 3M HDM, 3M 360 Encompass MD (beta) and 3M Health Data Dictionary (beta) Projects.
3MEngagement Manager, 360 Encompass Solutions
Jul. 2012 - Jan. 2014Seattle, WAHealth Information Systems Division (Salt Lake City, UT) of the 3M Global Healthcare Practice Engagement Manager, 360 Encompass, Health Information Systems Division • Responsible for managing implementation teams of the 360 encompass product. • Lead remediation efforts for escalated clients and get the implementation back on track.
• Serve as lead EM for high profile and high risk clients such as Kaiser Permanente, Dartmouth, UW, UCSD, Memorial, etc.
• Coordinate Implementation of Beta products at client sites, utilizing development & implementation resources
• Provides day to day oversight of the implementation process for clients, training of end users, product kick off and launch, status updates, support management and coordinating disparate remote teams to meet clients needs.
• Introduced templates (weekly status reports, meeting agendas, etc) and processes (Kick off meetings, project tracking) that has been implemented and utilized throughout the engagement management team. • Coordinate the technical, operational, and training for the client to optimize system utilization and efficiency.
• Mentor and train new engagement managers by taking the lead on their projects and providing true on the job training. Ensuring a smooth client transition and experience once the new engagement manager is confident and ready to take the lead, meanwhile, remaining as a back up and resource for the duration of the project.
Milliman Care GuidelinesManager, Strategic Alliance Partners
Feb. 2012 - Jul. 2012Seattle WAManaged vendor relationships with third party systems that integrated with the care guidelines. Worked with each vendor to create a roadmap for product integrations that satisfied joint client needs. Also managed the team of alliance partners (2).
Milliman Care GuidelinesProgram Manager, Strategic Alliances
Aug. 2010 - Feb. 2012Program Manager, Strategic Alliances promoted to Manager, Strategic Alliance Partners. • Responsible for building strong relationships with vendor partners that lead to meaningful revenue growth and client satisfaction. • Drive the implementation of successful software interfaces between Milliman Care Guidelines and alliance partner applications such as Trizetto, Landacorp, Epic, Cerner, 3M, etc.
• Served as the primary business owner for managing the ongoing operations of the Alliance Program and escalation contact for inquiries and support needs. • Served as the main product manager and owner of the API roadmap and timeline across all MCG product offerings. Authored the original business plan, as well as actively consulted with clients and vendors to write use cases that ended up being part of the overall product strategy.
• Maintained and prioritized the enhancement list for all things integrated, across all MCG product offerings. Participated in the product planning process to collect, evaluate and validate enhancement requests / new product offerings.
• Serves consulting role with vendors for their initial certification and ongoing validation of appropriate functionality for all integrations. Design and maintain system for tracking the status of alliance integrations, including the associated development, implementation, mutual clients and potential sales opportunities for sales and support.
• Developed and Maintained a sales support tools for integrated products which included; Integrated demo environments, Coordination of resources for product demonstrations, Up-to-date product briefs for integrated offerings.
Milliman Care GuidelinesIntegration Project Manager
Jan. 2010 - Aug. 2010Seattle, WAIntegration Implementation Senior Project Manager for Milliman Care Guidelines, LLC.
• Manage all integration projects; (20 consecutive projects at a time) and build out the implementation team and processes from scratch. • Coordinating the integration of the Milliman Care Guidelines electronically, with various medical management systems (vendor) at the clients site. This includes managing multiple teams across various companies (Client, Vendor and Internal) with a variety of specializations (training, clinical, technical, C-level sponsorship, etc). • Successfully upgraded the company’s largest clients (WellPoint & United) from a discontinued application to the latest release. This included customization of our guidelines to meet their medical policy requirements and coordinating a nation wide release date on multiple platforms, integrated, interactive and static. This task required me to manage multiple projects and project teams of various sizes (5 to 145 team members) at the same time. • Directly manage and train new project managers and transition clients to them once ready.
MicrosoftRelease Manager
Jul. 2008 - Dec. 2009Managed software release cycles and multi national build teams.
Various CampusesProfessor
Apr. 2008 - Jul. 2012Seattle, WATeaching undergraduate and graduate level business and project management courses. DeVry University - BUSN 115, Keller Graduate School of Management - PM586, MGMT 404, PM592, PM595
AdvaiyaEngagement Manager- Microsoft Compete
Dec. 2007 - Jul. 2008Worked primarily on the Microsoft Platform Compete initiatives. IBM Platform Compete (aka notes compete) and Cisco compete. Also worked with the Silverlight groups and the US BMO - Developer Marketing teams.
MicrosoftAdCenter API Project Manager/ Business Analyst
Apr. 2007 - Dec. 2007I needed to bring operational excellence to the adCenter API Program at Microsoft. This was a huge change management effort to help our service teams execute on the service model we had built to support our largest online advertisers for msn.com and live.com. I was asked to key relationships in the organization which allowed us to evaluate how well the program was really doing.
ACD Systems of North AmericaMarket Engagement Specialist
Jan. 2007 - Mar. 2007
Community Health PlanMarketing Manager
Jan. 2004 - Jan. 2007
Columbia Basin Health AssociationMarketing Director
Oct. 2001 - Jan. 2004
Avenue A - Razorfish/ AQuantiveAccount Manager/Media Specialist
Jun. 2000 - Feb. 2001
Gordon Trucking Inc.Marketing Associate
Jan. 1998 - Dec. 2000
AT&TMarketing Internship
Jan. 1997 - Dec. 1997
Sixty 01 VillageProject Manager
Jan. 1996 - Dec. 1998
MicrosoftMarketing Internship
Jan. 1996 - Dec. 1996
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