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Work Background
Avee HealthCo-CEO and COO
Jul. 2024Vancouver, British Columbia, Canada- Develop and execute strategic plans to drive growth and market expansion.
- Oversee daily operations, ensuring high standards of service delivery and operational excellence.
- Lead and manage a diverse team, fostering a culture of collaboration and performance.
- Establish and maintain strategic partnerships with businesses, pharmacies, and clinics.
- Implement advanced telehealth technologies to streamline operations and improve patient care.
- Manage financial planning, budgeting, and forecasting to ensure sustainable growth.
- Drive initiatives to enhance patient experience and satisfaction through innovative solutions.
UPHEALTHChief Operating Officer
Jan. 2023 - Jul. 2024Vancouver, British Columbia, Canada- Worked with the CEO to analyze potential shortcomings in our process, technology and human capital to get ready for the next stage of exponential growth (a consistent 10% month-over-month growth) - Set and drived the strategic projects required to achieve organizational excellence along with technological advancement to ensure a balanced growth. - Coordinated employees from different departments to ensure maximum efficiency and effectiveness
UPHEALTHVice President of Operations
Jan. 2020 - Jan. 2023Vancouver, Canada- Developed and executed operational strategies
- Monitored the company's performance
- Designed and implemented related tools to streamline operational processes
- Managed key strategic initiatives
- Kept the highest customer satisfaction score over the course of super-fast growth
Samsung ElectronicsBusiness Head
Jan. 2017 - Jan. 2020- Managed the several hundred million dollar business across the country - Orchestrated Sales & Marketing activities and managed the whole spectrum from retail up to the strategy - Supervised P/S/I process, product line-up, price positioning and supply chain - Enhanced the brand position along with the market share across all categories by 10-25% - Made a complete turnaround in the organization’s leadership culture and reached the highest ever achieved score in the company’s global survey in 2019
- Achieved the competitive 'Fast Growth Award' among all regions globally
NAKChief Sales and Operations Officer
Jan. 2013 - Jan. 2017- Led the operations of a company with 1200 employees
- Managed more than 500 individuals reporting to me directly or indirectly - Kept a holistic view of all programs and projects among all accounts to ensure contract fulfillment
- Responsible for cost and revenue management
- Secured company sales targets by closing business deals
- Developed 'lead to cash' process and defined related tools to streamline business monitoring
- Achieved 120% YoY growth rate on business deals and exceeded the company's financial target
- Developed relationships with main customers to maintain customer satisfaction
- Implemented the first automated sales funnel tool to manage the sales process
NokiaAccount Manager
Jan. 2012 - Jan. 2013- Managed Operations and Sales
- Spearheaded services in different divisions
- Supervised Purchase Order process, project delivery, acceptance and cash collection processes
- Maintained and improved customer relationships during the ramp-down phase of the operations
NokiaSenior Project Manager
Jan. 2005 - Jan. 2012- Managed multiple mega projects
- Supported sales and pre-sales team
- Achieved 'Outstanding Achievement' Award
SiemensProject Supervisor
Jan. 2001 - Jan. 2005- Supervised network implementation activities in a Communications project
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