Sabrina Monte-CarloProject Manager – E-commerce & Digital Transformation
Mar. 2022 - Mar. 2025Monaco, MonacoAs a freelance Project Manager, I have led the complete overhaul and digital transformation of the Sabrina Monte Carlo e-commerce platform over a 3-year span. This involved managing cross-functional teams, overcoming technical and operational challenges, and ensuring delivery of a luxury-standard user experience. Key Achievements: Spearheaded the successful redevelopment of the e-commerce site using WhiteBeard CMS, aligning the digital platform with high-end brand expectations and client business objectives. Streamlined checkout flow, integrated Stripe payments (incl. Apple Pay, Amex, PayPal), and improved cart logic (pricing, taxes, shipping). Directed the full integration of stock systems (CEGID), resolving synchronization issues and enabling real-time stock visibility. Enhanced UX/UI through improved navigation, responsive filtering, multilingual support (French/English), and express checkout features. Provided strategic consultancy on stock management data architecture to align inventory systems with CMS requirements, while overseeing the structuring and governance of large-scale product content. Supervised final testing, bug resolution, and implementation of SEO-friendly architecture in collaboration with Web Alliance. Coordinated with multiple stakeholders (owners, content managers, stock and finance teams) to align development milestones with business needs and customer experience. Skills & Tools: Project Coordination, CMS Oversight, E-commerce UX, Stakeholder Management, SEO, Stripe, CEGID, Multilingual Website Management, Stock Data Architecture, Content Governance, Agile Planning, Figma