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Work Background
Operations Executive
EBookingCenterOperations Executive
Mar. 2023Lebanon• Coordinate bookings such as managing and confirming travel bookings including accommodations and transportation for clients. • Provide pre-trip and post-trip assistance to clients, addressing any inquiries or resolving issues. • Handle last-minute changes, cancellations, and emergencies efficiently. • Work closely with other departments (reconfirmation, IT, accounting) to deliver ideal travel experiences.
Sales Associate
Ahead Inspection LebanonSales Associate
Aug. 2022 - Aug. 2022Lebanon• Assist the sales and marketing teams in developing guidelines and processes on the scope of sales materials. • Gather a consolidated data to submit daily sales forecast. • Direct contact with potential clients by phone and email.
Front Office Assistant
Serge Karageuzian - Fashion AtelierFront Office Assistant
Jun. 2021 - Aug. 2022Baouchriyeh, Beirut • Handle appointment scheduling and improved time management by completing daily objectives on time. • Implement quality control measures, such as comprehensive product inspections and staff punctuality supervision. • Assist with inventory management, ensuring materials and supplies are stocked, while supporting the design and production teams with daily tasks like sample preparation, fittings, and organization of fabrics.
Account Manager
InstagramAccount Manager
Jun. 2020 - Dec. 2023Lebanon• Interacted with customers via direct messages, responding to their inquiries and ensuring their comfort and satisfaction with their purchase. • Worked with delivery services to coordinate shipping logistics, guaranteeing precise order tracking and fulfillment. • Create and implement targeted marketing strategies, track sales performance, and collaborate with content creators to drive engagement and maximize sales through Instagram.
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