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Work Background
Church of St TeresaParish Secretary
Aug. 2023Singapore
Church of St TeresaAdmin Secretary
Jan. 2023 - Jul. 2023Singapore
Davies Collison CavePatent Assistant
Jul. 2022 - Nov. 2022SingaporeDrafting and billing patent and design applications in Asia Pacific, Europe and the US. Reason for leaving: Service termination.
CoachSales Assistant
Nov. 2019 - Feb. 2020SingaporeTook up a part-time Sales Assistant role at Tapestry (Coach) with duties such as assisting customers with their inquiries, ensuring store cleanliness and upkeep of inventory.
Singapore Land AuthorityRegistration Executive
Aug. 2018 - Jul. 2019Singapore• Creating, filing and processing legal documents
• Assisting customers with inquiries Key Achievements: Assisted a client to expedite a case, which would normally take 2 weeks to be done within 5 days due to its urgency. Reason for leaving: End of Contract and left to complete Degree in Human Resource Management.
Singapore Land AuthorityTemp LTR Officer
Jan. 2018 - Jul. 2018Singapore• Creating, filing and processing legal documents
• Assisting customers with inquiries Key Achievements: Was known to be the fastest learner the department has ever seen, therefore raising the bar for newcomers afterwards.
HealintExecutive Assistant
Oct. 2016 - Nov. 2017Singapore• Secretarial and administrative duties includes calendar management, travel planning for senior management and liaison with relevant stakeholders
• Office management includes organising team-bonding activities and birthday celebrations for all staffs and managing the cleanliness and office supplies
• HR duties includes management of employee queries, the full process from recruitment to off-boarding, applications and returning of employment passes
• Exercising sound understanding of the employment law and advising senior management, ensuring all HR procedures are properly executed and not violating of statutory requirements • Manage sick leaves and hospital leaves
• Ensure that all salaries are correctly processed and promptly paid every month, including taxations and filing IR8A during tax season Key achievements: With one of the additional job assigned to me as a Community Manager, I gather all feedback from our customers and discuss it with the team during our meeting. During some meetings, we found that there were few requests that were in high demand. Therefore, we decided to work on those feedbacks and see if we were able to implement it into our product. As a result, some of those highly requested feedbacks were implemented and both our customers and their doctors love it so much that they started recommending our product to their friends and patients. Reason for leaving: Restructuring and role was made redundant.
mirandah asia (Intellectual Property Services)Patent Secretary
Aug. 2014 - Aug. 2016City Hall• Drafting and billing patent and design applications in Asia Pacific, Europe and the US.
• Managing diary and administrative duties
• Mending the Reception whenever necessary Key achievements: My attorney and I were one of the 3 teams with the highest number of cases under our wings. Additionally, I was one of the employees trusted to mend the Reception, as it requires a higher level of discretion because we’re handling the GM’s email. Reason for leaving: For growth and better opportunities
Deutsche BankReceptionist & Admin Asst
Feb. 2012 - Aug. 2014SingaporeReceptionist
- Answering phone calls & taking messages
- Managing the Resource Scheduler (Meeting Room Booking System)
- Daily checking of the Meeting Rooms (condition-wise, refilling empty markers, replacing used whiteboard dusters etc.)
- Receive couriers on behalf of staffs Admin Asst
- Handling car park matters (collecting and paying the landlord for the season parking for staffs, handling dispute between staffs and landlord for insufficient parking lots / illegal parking etc.)
- Printing out signs for the office
- Filing DOs
- Upkeep monthly staff list
- Relabeling of pigeon holes for mailing
- Put up & removing A2 sized posters around the office & A5 sized posters in the pantries Fire Coordinator
- Coordinate with the Fire Wardens (FW) and the Health & Safety (H&S) Team in head office
- Update H&S Board
- Upkeep changes of FWs
- Ensure that everything is prepared for prior to the fire drill conducted by landlord Events Coordinator
- Coordinate with organizers, support team & AV Team for event details and support schedule.
- Liaise with vendors for rental of banquet chairs
- Liaise with Pantry Lady for coffee / tea / water services for SM / VIP meetings
- Ensure that room is set up accordingly to the required layout
SingTelAccess Manager
Nov. 2011 - Jan. 201231 Exeter Road, Comcentre, Singapore 239732Assist Global Alliance (GA) Team with pricing for Singtel and Global Partners with these countries: - Thailand
- Vietnam
- Indonesia
- Malaysia
Deutsche BankTelephone Operator
Nov. 2011 - Nov. 20111 Raffles Quay, South TowerTelephone Operator:
- Answer calls and direct it to the selected department.
- Answer general queries. Concierge:
- Allocate visitor pass to non-staffs.
- Guide customers to the Banking Hall.
- Guide Couriers to the Mail Room.
- Inform PAs of guests expected for meetings.
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