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Work Background
Carbon HealthMedical Assistant
Sep. 2021 - Sep. 2022Sunnyvale, California, United States• Prepares the necessary information (i.e., lab and procedural results), equipment and supplies for exam. Assists physicians with procedure set-ups, patient procedures and examinations • Performs patient care, including vital signs, weights, rooming, assisting with procedures, medication administration (vaccinations) and injections and other necessary tests
• Administers medication following approved procedures and only after checking medication and dose with a licensed person. Processes requests for prescription refills according to established practice • As required, performs waived testing (urine dipstick, urine pregnancy test, blood glucose testing), perform EKGs, administer immunizations • Collects and sends specimens to appropriate labs for testing per protocol. Assists the physician with maintaining preventive health measures for a panel of patients
• Promptly and accurately reports and refers patient’s concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel
• Scheduling
Stanford Health CareMedical Assistant
Aug. 2021Palo Alto, California, United States• Scheduling • Schedules and edits and maintains patient physician appointments for new and returning patients, using the scheduling system
• Schedule radiology appointments
• Customer Service • Maintains clean and orderly exam rooms, hallways, and work areas
• Effectively responds to inquiries from patients, their relatives and/or referring physicians on services and provides accurate information in a timely fashion
• Provides information, referrals, and customer service
• Acts as a patient advocate, coordinator, and liaison for Stanford Health Care in dealing with the community
• Acts as non-clinical liaison/concierge/navigator for the referred patients in any way the patient needs before, during or after an encounter with a Stanford medical facility
• Clerical Duties
• Informs patient’s authorization and collects payment for new and returning patients, using the scheduling system. Collects patient demographic and insurance data and enters into systems as well as assigns medical record numbers Assures appropriate verifications and authorizations are complete before patient sees provider • Assists with all messaging from the patient to the physician in a timely manner
Ha Noi Bistro RestaurantHostess
Mar. 2021San Jose, California, United States• Welcomes guests in a warm and friendly manner.
• Ascertains their dining/lodging needs. • Seats guests and manage the seating chart.
• Monitors restaurant activity to determine seating and dining flow. • Responds to guest inquiries and requests in a timely, friendly, and efficient manner. • Performs opening and closing duties, as needed.
• Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc. • Helps fellow team members and other departments wherever necessary to maintain positive working relationships.
CVS PharmacyPharmacy Technician
Jan. 2020 - Jul. 2021Sunnyvale, California, United States• Enter and maintain prescription data using computer system. Answer/make phone calls regarding patient’s medications
• Contact doctor’s offices/hospitals to clarify prescription information. Disburse completed and confirmed prescription to patients
• Answer patient questions and address customer service issues when they arise
• Assist pharmacist with maintaining the ongoing medication inventory and place
medication orders
Natural Health CenterIntern
Oct. 2019 - Nov. 2019Newport Beach• Scheduling of patients. Processing new and existing patients. Scribing for the Naturopath
• Checking Patients Out. Preparing educational materials for patients
• Inventory - Ordering, Receiving, Tracking, Filing. Assisting with the execution of events and marketing
promotions
• Assisting in patient follow up care
COPE Health ScholarsHealth Scholar
Aug. 2018 - Sep. 2019Newport Beach• Assist in the transport of patients via gurney and hospital bed with staff present. • Assist in the transport of patients via wheelchair (with or without oxygen) except when the patient is cardiac monitored or pregnant, which requires a staff member.
• Assist in repositioning of patients in bed and in transfers of patients to and from gurneys, wheelchairs, cardiac chairs, and patient beds as instructed by the nurse. • Assist patients with a bedpan, urinal, or diaper with the presence of nursing staff. • Assist the unit secretary with paperwork, answering phones, and answering patient call lights as needed. • Know the location of supplies and replace or restock them as necessary and much more.
IMAGES LUXURY NAIL LOUNGE, INCManicurist
Jan. 2018 - Sep. 2019Irvine• Discussed/performed/advised nail treatments and services. One of the most sought-after nail technicians • Promoted and sold nail and skincare products. Increased sales for salons • Cleaned and disinfected work area and tools
Thompson's LabLaboratory Assistant
Jan. 2018 - Aug. 2018Irvine• Prepared and autoclaved chemical stock solutions. Restocked lab supplies
• Handled hazardous waste. Disinfected and maintained lab’s equipment
• Aided professors, lab technicians and graduate students in conducting research projects
Starfire Education/In-home Tutor
Jan. 2015 - Nov. 2016San Mateo, San Jose• Developed problem-solving skills for 3rd and 4th graders through advanced Math questions.
• Guided 5th-grade tutee through homework in Math, Sciences, History and Language.
• Cooperated with parents to ensure student’s best academic performance.
Natalie's SalonReceptionist
Sep. 2014 - Sep. 2017Redwood City• Assisted in bookkeeping/records for all employees and salon for daily/monthly/quarterly sale
• Ensured state laws and policies are met and properly performed
• Salon supply inventory and arranged schedule for staffs
• Provided, promoted, and maintained customers satisfaction and relationship via emails, mails, and
telephone
• Record organizing by monthly and quarterly per state tax and manager/owner request
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