• Prepare the necessary information (i.e., lab and procedural results), equipment and supplies for exam. Assist physicians with procedure set-ups, patient procedures and examinations.
• Perform patient care, including vital signs, weights, rooming, assisting with procedures, medication administration (vaccinations) and injections and other necessary tests.
• Administer medication following approved procedures and only after checking medication and dose with a licensed person. Process requests for prescription refills according to established practice.
• As required, perform waived testing (urine dipstick, urine pregnancy test, blood glucose testing), perform EKGs, administer immunizations.
• Collect and send specimens to appropriate labs for testing per protocol.
• Assist the physician with maintaining preventive health measures for a panel of patients.
• Promptly and accurately report and refer patient’s concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel.
• Schedule and edit and maintain patient physician appointments for new and returning patients, using the scheduling system.
• Schedule radiology appointments.
• Customer Service.
• Maintain clean and orderly exam rooms, hallways, and work areas.
• Effectively respond to inquiries from patients, their relatives and/or referring physicians on services and provide accurate information in a timely fashion.
• Provide information, referrals, and customer service.
• Act as a patient advocate, coordinator, and liaison for Stanford Health Care in dealing with the community.
• Act as non-clinical liaison/concierge/navigator for the referred patients in any way the patient needs before, during or after an encounter with a Stanford medical facility.
• Clerical Duties.
• Inform patient’s authorization and collect payment for new and returning patients, using the scheduling system. Collect patient demographic and insurance data and enter into systems as well as assign medical record numbers. Assure appropriate verifications and authoMore...