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Work Background
BonterraEnablement Consultant- Commercial Coaching & Insights Manager
Sep. 2023 - Jan. 2025
Aurea SoftwareEnablement Consultant
Jul. 2022 - Jun. 2023
CloudFixEnablement Consultant
Nov. 2021 - Jul. 2023
Aurea SoftwareVP of Enablement
Jul. 2021 - Jul. 2022Led enablement strategy for portfolio of dozens of products, driving alignment across sales, customer success, and technical teams. Built and implemented high-impact enablement frameworks, training, and coaching programs.
• Reduced wasted rep time by 50% by centralizing and optimizing enablement content.
• Increased new hire productivity by 50% within three months by introducing structured pitch certification and call coaching.
• Cut rep ramp time by 44%, accelerating readiness through targeted sales capability and product training.
Aurea SoftwareDirector of Enablement
Sep. 2020 - Jun. 2021Built out enablement programs for the fastest-growing team in the Aurea Business. Ensured that sales reps had what they needed for sales success through onboarding, product training, active coaching, and ongoing skill-building programs utilizing a mix of live sessions and LMS content.
InVisionEnablement Manager, CFT Training & Development
Apr. 2018 - Mar. 2020Designed and executed enablement programs for sales and customer-facing teams, improving pipeline efficiency and sales execution.
• Developed enablement roadmaps that increased productivity and improved commercial efficiency.
• Implemented success metrics tracking, improving visibility into enablement impact and rep performance.
• Launched a new hire buddy program, increasing onboarding effectiveness and cultural integration
MicrosoftWorldwide Evangelism Lead- Devices
Nov. 2016 - Jun. 2017Redmond, WA• Led worldwide evangelism program for Microsoft Accessories, Surface Accessories, and Windows Phone/Mobile, boosting attach by 123% YOY.
• Implemented successful sales strategies to increase sales and attach rates across multiple lines of business.
• Coordinated with internal and external audiences across 87 countries to encourage higher performance.
GLGCouncil Member
Jun. 2016Matching with clients to help leaders make informed decisions by providing insights through my experience in productivity, coaching, and enablement.
TDS Consulting, LLCPrincipal Consultant & Co-Founder, Managing Member
Mar. 2016United StatesWe provide Total Development Solutions for Revenue Enablement, Strategy, Productivity, and Coaching. Provide strategic enablement consulting to startups and enterprises, optimizing GTM strategies, onboarding frameworks, and sales effectiveness programs. Some success stories:
-Worked with large multi-national company to streamline new hire onboarding process and reduce time to ramp by over 25%.
-Worked across various companies in multiple Private Equity portfolios to review and standardize enablement programs.
- Guided new retail company to increase sales by over 150% through operational process improvement, customer satisfaction policies, and attention to sales and inventory procedures.
- Reduced ramp time of new hires at international Unicorn SaaS startup by 33% through implementation of new training schedule and resources including demos, guidebooks, and skill-building.
- Created & Delivered storytelling "Master Class" for sales reps at multiple startup and enterprise SaaS organizations that increased customer engagement and reduced time-in-funnel by creating narratives that guided customers along the path to close as heroes for their organizations.
MicrosoftTraining Development Manager, Mobile Devices- NAM Sales Capability
Apr. 2014 - Nov. 2016Dallas/Fort Worth AreaVia MarketSource
Subject matter expert, training and content creation and strategy for Microsoft Mobile Devices, formerly Nokia Devices & Services group in North America. Deep involvement in account management and training life-cycle, including needs assessment, training strategy, content creation, training preparation, delivery (in-person and virtual via Adobe Connect), assessment, and follow-up. *Earned "Best-in-class" designation and high marks for sales capability training programs with AT&T, Cricket, TechData, and MetroPCS in a regular cadence through ILT, virtual (Adobe Connect/WebEx) and LMS delivery
*New Hire Orientation & ongoing training process for over 100 field sales force: content creation, facilitation, and maintenance
*Utilized SurveyMonkey to measure consistent ratings for programs and delivery of 9.5+ in a 0-10 scale; and consistent 85%+ average retention scores from participants which led to sales lift of 25-40% for involved stores
*Created videos, user guides, and training programs for a new Field Force BattleKit initiative that tripled hardware sales through more effective in-store demonstrations
NokiaTraining Content Development Manager- Nokia Academy, NAM Sales Capability
Jun. 2013 - Apr. 2014Dallas/Fort Worth AreaVia Performance Solutions
Oversaw enablement programs for B2B sales and technical teams, delivering high-impact field training and GTM readiness initiatives to 150+ reps.
• Developed and delivered training content for Nokia Academy and Nokia Mobile Devices & HERE Services, achieving consistent 9.5+ ratings.
• Created new media for training including audio and video podcasts, online training, and webinar sessions.
• Increased sales by approximately 40% in regions where content was delivered.
NokiaSales Capability Trainer, Nokia Academy North America
Jun. 2012 - Jun. 2013Irving, TXRemote via Performance Solutions
Subject matter expert for Nokia and HERE offerings in North America responsible for delivering live in-market and virtual sessions (via Adobe Connect) for up to 150+ participants.
Lansdale School of BusinessAdjunct Professor
Jun. 2011 - Jun. 2012Greater Philadelphia AreaI created lesson plans and content (including tests and major projects) for multiple courses and facilitated learning with active groups of adult learners in a college environment. I routinely pushed students to experience their learning in new ways (through peers, outside projects, one-on-one time; etc) to ensure they were getting all the support they needed to succeed; and received high marks from students and staff. *Courses taught: Human Resource Management; Organizational Psychology; Introduction to Psychology; Accounting Part 2; College Math (Basic & Algebra); Business Math (Statistics & Finance); Principles of Marketing
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