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Work Background
Zimmer BiometSr. Test Engineer
Sep. 2024• Design, document and execute test procedures in JIRA and Zephyr (test case management).
• Coordinates preparation and completion of project deliverables, testing of product
requirements, manages production support issues.
• Coordinates activities concerned with technical tasks, integration testing, device and version
compatibility.
• Provides task status and progress reports to project teams and project team leaders.
• Interfaces with software developers, project management, quality, product management,
business analysts, support, and others to accomplish assigned tasks.
• Technical knowledge and experience to maximize opportunities and constraints of different
platforms/code bases.
• Mobile, Web, Desktop and Hardware testing experience including test, planning, execution and
reporting product status to deliver a high-quality software product.
Sallie MaeSr. SDET/ Automation Lead
Jan. 2022 - May. 2024• Spearheaded the creation, updating, and maintenance of a Python/Selenium E2E automation suite, boosting test efficiency by 30% and significantly reducing manual efforts by 50%.
• Directed team members on best practices in automation, swiftly resolving impediments and achieving a 25% reduction in bug leakage, thereby enhancing overall team productivity.
• Enhanced and maintained a C#/.Net Test Data Management web application, improving data accuracy by 40% and streamlining data retrieval processes to support testing activities.
• Collaborated with business owners to determine and address code coverage gaps, leading to a 20% increase in code coverage and ensuring robust quality assurance across applications.
• Evaluated third-party automation tools to be used along with existing frameworks.
Eastdil SecuredSr. Test Automation Engineer
Jan. 2020 - Jan. 2022Charlotte, North Carolina, United States• Collaborated across functional teams to determine requirements and align company goals, ensuring seamless integration of automation processes and enhancing project outcomes.
• Reviewed and evaluated code from multiple layers to ensure quality, maintaining high standards and reducing defect rates by 20% through rigorous code assessments.
• Implemented automated API and UI tests to ensure comprehensive test coverage and quality, reducing manual testing time by 40% and improving overall software reliability.
• Integrated release tasks in the build pipeline to automate test execution and report results, enhancing the CI/CD process and reducing deployment time by 35%.
• Maintained detailed records regarding all aspects of auditing activities including findings, recommendations, follow up actions taken.
Emporos Systems CorporationEngineering Manager
Jan. 2020 - Jan. 2020• Led a team of 10 engineers in developing innovative products, ensuring project deadlines and budgets were consistently met, contributing to a 25% increase in product delivery speed.
• Managed multiple projects simultaneously, implementing Agile methodologies and leading daily scrum meetings to drive team efficiency and successful project completion.
• Oversaw the design and development of all applications, collaborating closely with product teams to produce an accurate and realistic company roadmap, aligning with business goals.
• Mentored junior engineers on best practices and career growth, fostering a culture of continuous learning and development, and enhancing team performance and engagement.
• Maintained comprehensive records of engineering activities including test results, design specifications, and changes made during the development process.
Emporos Systems CorporationSr. Test Automation Engineer - Manager
Jan. 2018 - Jan. 2020Charlotte, North Carolina• Led a team of 5 QA professionals, implementing robust testing policies and training materials, ensuring consistent code quality and enhancing team efficiency by 30%.
• Mentored junior team members on career growth and best practices, driving professional development and fostering a culture of continuous improvement within the QA team.
• Trained the QA team on automation processes and best practices, leading to a 25% increase in automated test coverage and reducing manual testing efforts significantly.
• Spearheaded the implementation of a new C#/Selenium automated test framework, leveraging APIs to boost automation testing speed and consistency, and maintaining an efficient automated regression suite for continuous development.
• Monitored all phases of software development life cycle from requirement gathering till deployment into production environment.
ConfluenceSenior Test Automation Engineer
Jan. 2016 - Jan. 2018Pittsburg, PA• Implemented and maintained a robust test automation framework using C#/.NET coding practices, significantly improving test accuracy and efficiency by 35%.
• Developed and executed UI automation tests with Selenium WebDriver, enhancing cross-browser functionality and ensuring consistent user experience across multiple platforms.
• Created Controller/API tests to boost the speed and consistency of automation testing, resulting in a 25% reduction in testing time and increased test reliability.
• Maintained a highly efficient automated regression suite, supporting continuous development and deployment, which reduced regression testing time by 40% and improved code coverage.
• Implemented test automation procedures for both regression and progression scenarios, powering future implementation of repeatable diagnostics.
AccuPointeTechnical Account Manager
Jan. 2016 - Jan. 2016Charlotte, North Carolina Area• Acted as the primary escalation point for technical support matters, ensuring rapid and effective resolution, resulting in a 30% improvement in customer satisfaction.
• Collaborated proactively with Support, Production, and R&D teams to expedite issue resolution, maintaining SLA and Quality of Service through continuous monitoring of support inquiries.
• Prioritized and performed impact analyses by correlating business and operational metrics, facilitating informed decision-making and improving operational efficiency by 25%.
• Built and maintained strong relationships with key customer stakeholders, leading discussions to review ongoing operational and support activities, and ensuring alignment with account goals.
• Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
SpendBossSenior Test Automation Engineer/ QA Manager
Jan. 2014 - Jan. 2016Charlotte, North Carolina Area• Architected, developed, and maintained a C#/.NET automation framework, enhancing test efficiency and reliability, leading to a 40% reduction in manual testing efforts.
• Automated UI tests using Selenium WebDriver and implemented API and system functionality testing, ensuring comprehensive test coverage and robust application performance.
• Validated cross-browser functionality with Selenium WebDriver, maintaining a highly efficient automated regression suite for continuous development and reducing regression issues by 35%.
• Led daily scrum meetings and bi-weekly sprint planning sessions, collaborating with the Product Manager to accurately determine customer requirements, and facilitating vendor integration for seamless product delivery.
• Implemented test automation procedures for both regression and progression scenarios, powering future implementation of repeatable diagnostics.
AvidXchange, Inc.Scrum Master
Jan. 2013 - Nov. 2014Charlotte, North Carolina Area• Led daily stand-up meetings to enhance team communication and swiftly remove impediments, resulting in a 20% increase in sprint efficiency and on-time delivery.
• Coached team members on Agile practices, fostering a collaborative decision-making environment that improved team cohesion and productivity by 25%.
• Coordinated sprint planning, backlog grooming, and retrospectives, driving continuous improvement and ensuring alignment with project goals and timelines.
• Implemented the Scrum framework to boost team productivity, delivering high-quality software solutions, and creating a trusting environment where issues are addressed openly and constructively.
• Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
AvidXchange, Inc.Software Test Automation Engineer
Jan. 2011 - Jan. 2014Charlotte, North Carolina Area• Developed and maintained test execution steps within a C#/.NET automated framework, ensuring robust and efficient test processes, which increased test coverage by 30%.
• Reviewed requirements for clarity, testability, and alignment with customer expectations, developing positive and negative test scenarios to ensure comprehensive testing.
• Conducted test design reviews, incorporating stakeholder feedback, and delivering reliable, tested, and releasable automated tests in each sprint, enhancing product quality.
• Performed manual and exploratory testing as needed, documenting and communicating test results, tracking product defects, and providing accurate estimates for test design and execution work.
• Engineered detailed, comprehensive, and well-structured test plans and test cases to identify and correct system errors.
PaychexLead Test Engineer
Jan. 2008 - Jan. 2011Webster NY• Led a team of testers in developing and executing comprehensive test plans, ensuring project completion on time and within budget, which improved product release cycles by 30%.
• Mentored Jr. QA Engineers on SDLC and QA best practices, enhancing their skills and contributing to a 20% improvement in overall team performance and testing accuracy.
• Collaborated closely with developers to identify and troubleshoot software defects, ensuring high-quality and reliable application solutions, reducing defect rates by 25%.
• Designed detailed test plans and test cases based on project requirements, creating system and user documentation, and training materials to support seamless product implementation.
• Participated in product design reviews to provide input on functional requirements, product designs, schedules and potential problems.
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