Johnson & Wales UniversityResidence Director/Training & Development Specialist
Jul. 2013 - Mar. 2015Providence, Rhode Island AreaSupervised 1,000+ Residents, 1-3 Graduate Assistants, 12-22 Resident Assistants, 2-6 Front Desk Managers, and 70+ Desk Assistants of the university's Harborside Village, Washington Apartments, East Hall, and West Hall residential areas. Specialized in educational and onboarding workshops pertaining to career development, diversity & inclusion, relational equity, ethical decision making, and customer service standards for various audiences.