SpeeexBusiness Development Representative
May. 2019 - Jan. 2021Kosovo, Pristina• Strategic Prospecting & Outreach – Identified and engaged high-value prospects through personalized cold
outreach, focusing on C-suite and key decision-makers.
• Client Acquisition & Relationship Building – Established trust with potential clients by understanding their
needs, positioning tailored solutions, and securing long-term contracts.
• Sales Pipeline Development – Built and maintained a strong sales pipeline, ensuring a consistent flow of
qualified leads and opportunities.
• Retention & Client Advocacy – Proactively managed client relationships, addressing concerns, and
implementing solutions to improve satisfaction and reduce churn.
• Executive-Level Engagement – Maintained direct communication with company leadership to align on strategy,
report progress, and refine business development approaches.
• Performance-Driven Sales Approach – Consistently met and exceeded KPIs by executing structured outreach,
managing follow-ups, and optimizing conversion rates.
• Competitive Market Analysis – Conducted research on industry trends and competitors to refine sales tactics
and improve positioning.
• CRM & Data Management – Leveraged tools like HubSpot, Salesforce, and Apollo to track interactions, analyze
sales performance, and improve efficiency.
• Event-Based Lead Generation – Attended industry conferences and networking events to connect with
prospects and generate business opportunities.
• Team Collaboration & Mentorship – Assisted fellow business development team members by sharing best
practices, improving outreach strategies, and enhancing team performance.