Ilva Idrizi

Quality Customer Service @Bottega Veneta

Customer Service

Ilva Idrizi is a dedicated professional who currently holds the position of Quality Customer Service at Bottega Veneta, a renowned Italian luxury fashion house. With her strong commitment to excellence and comprehensive understanding of the fashion industry, she plays a crucial role in maintaining the company's high standards of customer service. Ilva's expertise lies in customer relations, problem-solving, and team management, skills she has honed throughout her career. Her ability to connect with customers and ensure their satisfaction has earned her a respected position within the company. Prior to joining Bottega Veneta, Ilva gained valuable experience in various customer service roles, enabling her to effectively handle any customer-related issues. Her dedication to improving the customer experience reflects her passion for the fashion industry.

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Work Background

Technical Product Department

Bottega VenetaTechnical Product Department

Customer Care Assistant

Arclinea Arredamenti S.P.A.Customer Care Assistant

Oct. 2020 - Mar. 2022Vicenza, Veneto, Italy

Freelance Fashion Designer

Fashion textile designFreelance Fashion Designer

Sep. 2019 - Apr. 2023Worldwide

Intern Atelier assistant

Daisy Darche LondonIntern Atelier assistant

Nov. 2018 - Feb. 2019London, Greater London, Regno Unito• Cutting •Patterns •Sampling •Brand ambassador social media

Intern Personal Assistant

NINA NAUSTDAL LTDIntern Personal Assistant

Oct. 2018 - Feb. 2019London, Greater London, Regno Unito•Social media advertising • Show-room assistance • Fashionshow organization

Sales Advisor

GoldenpointSales Advisor

Jan. 2018 - Jul. 2018

Dresser for fashion shows

Frankie morello, Byblos, N21Dresser for fashion shows

Sep. 2016 - Sep. 2018Milano, Italia• Assistance at the backstage

Model

May. 2015 - Sep. 2015Roma, Lazio, Italia

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Ilva - Expert in Customer Service

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