F1RST Digital ServicesData Product Owner
Aug. 2023 - Aug. 2024São Paulo, São Paulo, Brazil- Defining in collaboration with the involved areas (business, channels, platforms, and partner companies) the business requirements and journeys of more complex projects, ensuring quality/customer experience;
- Acting as a Product Owner to oversee the construction, validation, implementation, and post-implementation of technological solutions;
- Managing prioritized projects with interfaces across all bank departments and partner areas, such as processors, card networks, etc.;
- Monitoring key indicators related to the project implementation's benefits;
- Participating in committees for decision-making purposes;
- Creating/updating reports and metrics to provide project tracking updates;
- Preparing executive presentations to outline project schedules and journeys, encompassing a holistic view of the project (systemic, channels, communication, risks, etc.);
- Managing the approved project budget;
- Ensuring defined project implementation deadlines;
- Communicating with customers, channels, managing change, and other "cross" Bank communications on relevant topics;
- Coordinate and manage Sprint planning meetings;