SutherlandGlobal Head of Executive Talent Acquisition
Mar. 2016 - Jan. 2019Delivered exceptional performance in developing and executing recruiting strategies, while focusing on achieving desired business requirements. Developed and managed a team across APAC, NA, EMEA, and India for research driven talent acquisition process improvement and implementation. ● Saved $5M for the organization within 14 months by eliminating external search firm dependence and creating lean but innovative talent acquisition strategies. Built a retained executive search model internally inclusive of research, sourcing, headhunting and behavioral interviewing. ● Train talented staff and cross-functional teams to enhance productivity and efficiency working in a fast-paced environment with 20% YoY business growth. ● Created a Candidate Experience unlike anything previously done. Measured candidate experience through regular surveys resulting in an average NPS of 83. Created a pre-boarding program for countries with notice periods exceeding 60 days resulting in reduction of offer dropouts.
● Built a domain driven, customer-centric approach to managing internal stakeholders Team members responsible to truly learn the business area they are supporting and lead by influence. Hiring Manager NPS averages 65. Supported the Chief Revenue Officer, Chief People Officer, CFO, COO, CTO and CIO organizational planning. ● Experience with HRIS, ATS and BI platforms such as iCIMS, Taleo, Oracle Business Intelligence, Oracle Fusion, DOMO and PeopleSoft.
● Sourced talent across various industries including Media & Entertainment, Travel & Hospitality, Hi-Tech, Healthcare, Insurance, Financial Services, Mortgage, Retail, Consumer Products and Government
● Drove selection and hiring for the corporate functions across US, Canada, Mexico, Colombia, Jamaica, Bulgaria, UK, UAE, India and the Philippines. ● Created competitive intelligence landscape maps to implement talent mapping across geographies and functions of commonly hired positions as well as the future workforce.