MicrosoftProgram Manager, Gaming, Xbox | Microsoft
Oct. 2022• Led cross-functional internal marketing teams to initiate campaign development, ensuring cohesive alignment in Perk positioning and marketing strategies across the entire customer funnel
• Refined and operationalized a strategic rhythm of business, fostering efficiency both internally and externally, resulting in smoother operations and enhanced productivity
• Innovated, developed, and implemented best practices, tools, and processes for both internal and external partners, streamlining operational workflows and significantly boosting efficiency and effectiveness
• Cultivated strong relationships with GPMs and respective publishers, collaborating on the development of Perks
• Analyzed extensive data sets to uncover valuable insights and opportunities for improving player engagement, leading to more targeted and impactful marketing efforts and ultimately driving higher levels of user engagement and satisfaction
• Developed GTM plans for external Perks partnerships