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Work Background
MIGO功典Senior Business Analyst
Aug. 2022• Analyzed data and provided business strategies to help a world-leading furniture firm manage over 3 million members and achieve 117% of their 2022 CRM KPI;
• Led internal and external business analysis projects, providing requirements clarification, defining frameworks, and conducting tasks independently, ranging from data collection and mining to report writing;
• Compiled data from over 30 clients and developed interactive dashboards to assist the account mangers in monitoring data trends.
MIGO功典Account Manager Key Account
Jun. 2019 - Aug. 2022CRM | Martech | Key Account Manager | Project Management | Team Leading • Built and maintained strong relationships with key accounts in the retail industry, including IKEA, Nestle, YFCPG, and L. Erickson, achieving a 100% annual contract renewal rate from 2019 to 2021;
• Provided consulting services to clients to define business problems and collaborated closely with data teams to carry out data analysis projects;
• Expanded business opportunities by up-selling and cross-selling to existing clients; successfully sold and implemented a new product to 3 clients within one year of its launch;
• Built and led a team of 6 account managers that generated annual sales of over 20 million NTD.
17LIVE Inc.Operations Specialist
Sep. 2017 - Dec. 2018台灣 台北市• Managed cooperation projects with company partners from various industries including sports, e-sports, and entertainment in both Taiwan and Japan;
• Coordinated project budgets, schedules, resources, and operations to ensure feasibility and target implementation; • Planned and executed live-stream programs, supported in the launch of the 1st O2O TV program in Taiwan;
• Analyzed data and proposed strategies for improvement, worked closely with data team, growth team, marketing team, and business development team to leverage internal and external resources.
SK2 TOEFL Consultant GroupTeaching Assistant
May. 2016 - Sep. 2017• Lead and supervise in-class practice and discussion sessions
• Provide office hours to students
• Hold study groups
國立臺灣師範大學Research Assistant
Aug. 2013 - Jul. 2017台灣 台北市Research Assistant in College of Management, NTNU
• Research field: Economics
• Research project leader: Prof. Yung-Hsiang (Frank) Ying
• Job Description:
- Collect and analyze data; write research papers (in English and Chinese), make charts and slides for conference presentation; do interviews and write interview reports
- Budget control; communication work and other paper works ➢ Projects participated:
1. “Modular Multi-Use Deep Water Offshore Platform Harnessing and Servicing Mediterranean, Subtropical and Tropical Marine and Maritime Resources”, No: 288192 – Acronym: “TROPOS” (Aug. 2013-Jan. 2015)
2. “The Entangled Issues of Social Justices and Globalization: A Case of Integrated or Divided Taiwan” (Jun. 2015-Apr. 2016)
3. “Career Paths of Ph.D. Graduates in Humanities and Social Sciences” (Oct. 2016-Jul. 2017)
4. “Regional Dynamic Risk Sharing - The Case of TPP and RCEP” (Oct. 2016-Jul. 2017)
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