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Work Background
Kentucky Straight Ice LlcDirector of Operations
Oct. 2023Louisville, Kentucky, United StatesManaging a team of production specialists, maintaining client communication, invoicing, database management and improving learning and development of KSI culture and productivity.
Derby City Curling ClubActive Board Member, President and Chairperson
Apr. 2018Louisville, KYSupervised and lead the entire operation of organization and directed the growth and leadership needs of members and stakeholders.
• Crafted and managed long and short-term goals with success in member retention and sign-up. • Spearheaded problem solutions and coached officers and members as appropriate.
• Built and implemented a conservative budget that allowed for quality programming while also resulting in organizational profit. • Modeled ideal communications though our official club email, and Mailchimp accounts to engage current, and prospective members as well as key stakeholders in sponsorship. • Re-imagined all programming activities including Learn to Curls, league play, open curling, youth and adaptive curling, and corporate/group outings.
University of Louisville School of MedicineAdmissions Interview Coordinator
Jan. 2014 - Apr. 2018Louisville, KentuckyCoordinated medical school applicant interviews and provided primary support for the Chairman of the Admissions Committee.
• Reinvented the scheduling process using better technology and organizational tools.
• Restructured archive system and provided digital access thereby making the office paper-free.
• Established and represented an integral part of the Medical Admissions social media presence.
• Maintained Access database with more than 30,000 applicants over a 10 year span. • Asked to participate in university-wide social media projects by Director of Digital Media.
• Earned 2015 HSC Office of Diversity and Inclusion Multimedia Project award.
Winton Law GroupAdministrative Assistant / Social Media Strategist
Aug. 2009 - Jan. 2014Louisville, KYResponsible for documenting legal correspondence between insurance adjusters, medical providers, and clients.
• Implemented new, office-wide organizational protocol that improved overall workflow.
• Increased overall gratitude and appreciation from clients with better communication.
• Co-organized Volunteer Committee to involve the office in community projects.
• Created Volunteer Committee’s office newsletter and asked to design the company newsletter.
• Teamed with case manager to reach settlement goal of $1.2 million dollars.
• Appointed leader of budgeted planning committee to increase office morale.
• Assigned to manage the entire firm’s social media outlets including Facebook and Twitter.
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