Dedricka Smith

Guest Services Manager @Marriott Hotels

Complaint Resolution SpecialistHRCustomer ServiceHelp Desk SupportEntertainmentCustomer Success ManagerChief Customer Officer (CCO)Case ManagerClient Relations SpecialistChat SupportLive ChatCustomer Care SpecialistCustomer Retention SpecialistService Quality ManagerAdministrative SpecialistHR AnalystBusiness Owner

Dedricka Smith is a seasoned hospitality professional currently serving as the Guest Services Manager at Marriott Hotels. With over a decade of experience in the hospitality industry, Dedricka has honed her skills in customer service, team leadership, and hotel management. She is known for her exceptional ability to ensure guest satisfaction and her dedication to maintaining the highest standards of service. Prior to her role at Marriott Hotels, Dedricka held various positions in the hospitality sector where she consistently demonstrated her commitment to excellence. She holds a degree in Hospitality Management and is committed to fostering a positive and welcoming environment for all hotel guests. Dedricka's passion for hospitality and her expertise in guest services make her a vital part of the Marriott team.

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