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Work Background
Estyn
Head of IT
Oct. 2024
Cardiff, Wales, United Kingdom
Fractionals United
Member
Jan. 2024
Harding+
Service Transition and Operations Consultant
Jul. 2023 - Oct. 2023
Avonmouth
PTI
Fractional Service Transition and Operations Consultant for Arsenal Football Club
May. 2023 - Jan. 2024
UK
Unisys
UK Client Services Manager for Dyson
Aug. 2022 - Dec. 2022
Dyson, Malmesbury
Outvise
Professional Freelancer
Jun. 2022
Trustonic
Head of Cloud Operations
Oct. 2021 - Jan. 2022
Global
MYCOM OSI
Head of Support and Cloud Operations - Global Delivery
Mar. 2021 - Sep. 2021
MYCOM OSI
Delivery Consultant
Feb. 2021 - Feb. 2021
RCK Programme Methods
Associate Consultant (ITSM, ITOM, DevOps)
Feb. 2020
Global
AVEVA
Global Head of Operations Transformation
Jul. 2019 - Dec. 2019
Cambridge, UK; Lake Forest, California, USA; Hyderabad, India; Kuala Lumpur, Malaysia
AVEVA
Global Head Of Operations
Jan. 2019 - Jun. 2019
Cambridge, UK; Lake Forest, California, USA; Hyderabad, India; Kuala Lumpur, Malaysia
Mavim International
Chief Technology Officer
Apr. 2018 - Dec. 2018
Noordwijk (Zuid-Holland)
Unit4
Service Delivery Director
Aug. 2015 - Mar. 2017
Utrecht Holland; Lisbon Area, Portugal
Drax Power
IT Operations Manager
Dec. 2014 - Jul. 2015
Drax, England, United Kingdom
Balfour Beatty plc
Service Transition Manager
Jul. 2014 - Oct. 2014
London, England, United Kingdom
Balfour Beatty WorkSmart
Head of Service Operations
Dec. 2012 - Mar. 2014
Derby, United Kingdom
Balfour Beatty WorkSmart
Service Management Consultant
Aug. 2012 - Nov. 2012
Derby, England, United Kingdom
Barclays Bank
Service Transition Manager - Global EUC program
Mar. 2012 - Aug. 2012
London, England, United Kingdom
Universities Superannuation Scheme
Service Manager
Jan. 2012 - Feb. 2012
Liverpool, United Kingdom
Barclays Bank
Service Compliance Manager + Service Level Manager (concurrent roles) - Corporate Banking
May. 2011 - Dec. 2011
Knutsford
Dairy Crest Group
Service Improvement Manager
Dec. 2009 - Oct. 2010
Balfour Beatty Rail
Service Improvement Manager
May. 2009 - Aug. 2009
Balfour Beatty Rail
Service Delivery Manager
Jan. 2009 - Apr. 2009
Essex Shared Services Agency
Service Delivery Manager
Sep. 2008 - Dec. 2008
Witham, England, United Kingdom
Barclays Bank
Global Service Manager - Credit Risk
Apr. 2008 - Jul. 2008
London, England, United Kingdom
Barclays Bank
Global Application Support Manager - Global Application Delivery Services
Jul. 2007 - Mar. 2008
Knutsford, England, United Kingdom
Aviva
Transition Manager - Operations
Feb. 2007 - Jun. 2007
Norwich, England, United Kingdom
BT Global Services
Service Design Consultant
Jul. 2006 - Dec. 2006
WFH
UK Hydrographics
IT Service Continuity Consultant
Nov. 2005 - Jun. 2006
Taunton, England, United Kingdom
AstraZeneca
Global Service Manager
Jun. 2004 - Apr. 2005
Loughborough, England, United Kingdom
Xansa
Service Management Consultant
Aug. 2003 - Apr. 2004
Onsite at Disney Corporation UK HQ - Buena Vista
Various UK Companies
Service Management Consultant
Jan. 2001 - Dec. 2003
Digital Equipment Corporation
Service Delivery Consultant (VMS and networks)
Jan. 1998 - Dec. 2000
European Operations Management Centre (Reading)
Follow the sun customer delivery and support
Brittany Ferries
Technical Services Manager
Jan. 1992 - Dec. 1998
Plymouth, Poole, Portsmouth, Santander, Roscoff, St Malo, Cherbourg, Caen, Cork
Various UK Companies
Service Delivery Manager
May. 1990 - Jul. 1992
S G Warburg Group Management
Technical Development Systems Manager (Digital Equipment)
Apr. 1986 - Apr. 1990
City and Docklands, London
Various UK Companies
IT Operations and Management
Jan. 1975 - Mar. 1986
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