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Work Background
Head of IT
EstynHead of IT
Oct. 2024Cardiff, Wales, United Kingdom
Member
Fractionals UnitedMember
Jan. 2024
Service Transition and Operations Consultant
Harding+Service Transition and Operations Consultant
Jul. 2023 - Oct. 2023Avonmouth
Fractional Service Transition and Operations Consultant for Arsenal Football Club
PTIFractional Service Transition and Operations Consultant for Arsenal Football Club
May. 2023 - Jan. 2024UK
UK Client Services Manager for Dyson
UnisysUK Client Services Manager for Dyson
Aug. 2022 - Dec. 2022Dyson, Malmesbury
Professional Freelancer
OutviseProfessional Freelancer
Jun. 2022
Head of Cloud Operations
TrustonicHead of Cloud Operations
Oct. 2021 - Jan. 2022Global
Head of Support and Cloud Operations - Global Delivery
MYCOM OSIHead of Support and Cloud Operations - Global Delivery
Mar. 2021 - Sep. 2021
Delivery Consultant
MYCOM OSIDelivery Consultant
Mar. 2021 - Mar. 2021
Associate Consultant (ITSM, ITOM, DevOps)
RCK Programme MethodsAssociate Consultant (ITSM, ITOM, DevOps)
Mar. 2020Global
Global Head of Operations Transformation
AVEVAGlobal Head of Operations Transformation
Jul. 2019 - Dec. 2019Cambridge, UK; Lake Forest, California, USA; Hyderabad, India; Kuala Lumpur, Malaysia
Global Head Of Operations
AVEVAGlobal Head Of Operations
Jan. 2019 - Jun. 2019Cambridge, UK; Lake Forest, California, USA; Hyderabad, India; Kuala Lumpur, Malaysia
Chief Technology Officer
Mavim InternationalChief Technology Officer
Apr. 2018 - Dec. 2018Noordwijk (Zuid-Holland)
Service Delivery Director
Unit4Service Delivery Director
Aug. 2015 - Mar. 2017Utrecht Holland; Lisbon Area, Portugal
IT Operations Manager
Drax PowerIT Operations Manager
Dec. 2014 - Jul. 2015Drax, England, United Kingdom
Service Transition Manager
Balfour Beatty plcService Transition Manager
Jul. 2014 - Oct. 2014London, England, United Kingdom
Head of Service Operations
Balfour Beatty WorkSmartHead of Service Operations
Dec. 2012 - Mar. 2014Derby, United Kingdom
Service Management Consultant
Balfour Beatty WorkSmartService Management Consultant
Aug. 2012 - Nov. 2012Derby, England, United Kingdom
Service Transition Manager - Global EUC program
Barclays BankService Transition Manager - Global EUC program
Mar. 2012 - Aug. 2012London, England, United Kingdom
Service Manager
Universities Superannuation SchemeService Manager
Jan. 2012 - Mar. 2012Liverpool, United Kingdom
Service Compliance Manager + Service Level Manager (concurrent roles) - Corporate Banking
Barclays BankService Compliance Manager + Service Level Manager (concurrent roles) - Corporate Banking
May. 2011 - Dec. 2011Knutsford
Service Improvement Manager
Dairy Crest GroupService Improvement Manager
Dec. 2009 - Oct. 2010
Service Improvement Manager
Balfour Beatty RailService Improvement Manager
May. 2009 - Aug. 2009
Service Delivery Manager
Balfour Beatty RailService Delivery Manager
Jan. 2009 - Apr. 2009
Service Delivery Manager
Essex Shared Services AgencyService Delivery Manager
Sep. 2008 - Dec. 2008Witham, England, United Kingdom
Global Service Manager - Credit Risk
Barclays BankGlobal Service Manager - Credit Risk
Apr. 2008 - Jul. 2008London, England, United Kingdom
Global Application Support Manager - Global Application Delivery Services
Barclays BankGlobal Application Support Manager - Global Application Delivery Services
Jul. 2007 - Mar. 2008Knutsford, England, United Kingdom
Transition Manager - Operations
AvivaTransition Manager - Operations
Mar. 2007 - Jun. 2007Norwich, England, United Kingdom
Service Design Consultant
BT Global ServicesService Design Consultant
Jul. 2006 - Dec. 2006WFH
IT Service Continuity Consultant
UK HydrographicsIT Service Continuity Consultant
Nov. 2005 - Jun. 2006Taunton, England, United Kingdom
Global Service Manager
AstraZenecaGlobal Service Manager
Jun. 2004 - Apr. 2005Loughborough, England, United Kingdom
Service Management Consultant
XansaService Management Consultant
Aug. 2003 - Apr. 2004Onsite at Disney Corporation UK HQ - Buena Vista
Service Management Consultant
Various UK CompaniesService Management Consultant
Jan. 2001 - Dec. 2003
Service Delivery Consultant (VMS and networks)
Digital Equipment CorporationService Delivery Consultant (VMS and networks)
Jan. 1998 - Dec. 2000European Operations Management Centre (Reading)Follow the sun customer delivery and support
Technical Services Manager
Brittany FerriesTechnical Services Manager
Jan. 1992 - Dec. 1998Plymouth, Poole, Portsmouth, Santander, Roscoff, St Malo, Cherbourg, Caen, Cork
Service Delivery Manager
Various UK CompaniesService Delivery Manager
May. 1990 - Jul. 1992
Technical Development Systems Manager (Digital Equipment)
S G Warburg Group ManagementTechnical Development Systems Manager (Digital Equipment)
Apr. 1986 - Apr. 1990City and Docklands, London
IT Operations and Management
Various UK CompaniesIT Operations and Management
Jan. 1975 - Mar. 1986
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