BT Global Services
Company Employees
AS
Ana Carolina Saua Martins
Operations Manager @BT Global Services
Verified
Michael South
Identify & Deliver Real Customer Value
Verified
A personable and effective Business & IT Transformation Consultant with more than 30 years’ experience delivering value for Customers working across many industries. Excellent Interim track record (15yrs); effective Start-ups and small lean agile “incubation Teams”. Expertise building value from Intelligent Automation, Machine Learning and innovation. Passionate about aligning Customer experience and image research to deliver new Products and Services with digital Business Processes. Goal: to improve Company performance & market competitive position via real Customer Value.More...
Tony Watkins
ITSM/ITOM consultant
Verified
Tony Watkins is an experienced ITSM/ITOM consultant with a proven track record in providing services in IT Service Management and IT Operations Management. His expertise lies in optimizing IT processes, integrating IT systems, and managing IT services to improve business performance. Tony has a deep understanding of ITIL, and other IT governance frameworks. His problem-solving skills and strategic planning abilities make him a valuable asset in transforming IT operations and aligning them with business objectives. Tony's services are instrumental in enhancing operational efficiency, reducing IT costs, and improving service quality.More...
Lucas Diniz
Customer Success Manager @BT
Verified
I am a Customer Success Manager at BT, a global leader in communications and technology solutions, with more than seven years of experience in the IT sector. I hold an MBA in Marketing and multiple certifications in Customer Success, Lean, ITIL, and Change Management. My core competencies are customer experience, service operations management, continuous improvement, and problem-solving. As a Customer Success Manager, I ensure that customers derive maximum value from the products or services provided by BT, overseeing and managing the delivery and the use journey. I build and maintain strong relationships with clients, understand their business and industry, and provide personalized support. I also lead the operational transformation in global accounts, improving cost efficiency, customer experience, and performance levels. I have managed digital transformation projects, executive KPIs, and business cases. My mission is to deconstruct ordinary mindsets and empower teams and customers with innovative and effective solutions.More...
Matthew Bunce
CTO @CloudExec
Verified
☁️ Chief Architect / Fractional CTO with 15+ years of experience 🔐 Expert in designing secure, scalable enterprise architectures 💡 Passionate about leading digital transformation and innovation 🤝 Skilled in guiding cross-functional teams and strategic initiatives 📈 Dedicated to aligning technology solutions with long-term business goalsMore...
Wilson Bowers
Growth Consultant @Growth Minds Group
Verified
- Specialising in SaaS Start-ups and Automotive Dealerships - Understanding markets and market drivers - Matching messaging to ICP drivers - Creating demand - Making sure that demand is executed on quickly and cheaply - Becoming data-driven in what works, what doesn't and always measuring - Recruiting and managing high perfomance teams - Making myself redundant by putting in repeatable process - Available for daily contact if needed.More...
Mark Hunt
Delivery Director @Sevii Associates
Verified
Mark Hunt is a highly respected Delivery Director at Sevii Associates Company, where he supervises and ensures the timely and efficient delivery of services to clients. With over two decades of experience in the industry, Mark is known for his strategic planning, project management, and customer service skills. Prior to his role at Sevii Associates, Mark held various leadership positions in other prestigious companies where he honed his expertise in logistics and supply chain management. He holds a bachelor's degree in Business Administration and is certified in various project management methodologies. Mark is dedicated to implementing innovative solutions that improve operational efficiency and client satisfaction.More...