NovartisCustomer Liaison Manager for LACan (Latin America, Central America, Caribbean and Canada)
Feb. 2016 - Dec. 2017Dublin, IrelandMultichannel Marketing Manager Digital in Transformation Services (Veeva, Salesforce) with a focus on efficiency of delivery, for brand managers at Global, Regional and Local levels, for all Novartis business divisions in the region LACan. Including the definition of the operational model, price structure, financial goals and team objectives. Management of 30 people in Ireland, India, Mexico, and Brazil. Owner of US$ 2 million budget. 1º place on internal awards for performance recognition, march/2017. Creative Services Team Manager for the internal agency in Ireland and India. Supported the transition of the former CoE team from Sao Paulo to Dublin: transfer of business model, workflow process, best practices, and facilitated the relocation of 4 team members and their families during August to December.