Applied BankChief Operating Officer - Applied Bank Mortgage Sub
Mar. 2009 - Mar. 2010Glen Mills, PARecruited to direct Sales, Operations, and Marketing for newly-created national residential mortgage center. Member of Executive Team charged with creating entirely new organization. Actively involved in developing structure, guidelines, manuals, job descriptions, pricing, margins, and compensation plans. Selected financial and CRM systems, product menu, and delivery partners. Recruited, trained, and managed Underwriting, Closing, Processing, and Sales teams. Directed marketing, compliance, contract approval, and training operations. Supervised team of 45 mortgage bankers, floor managers, and operational/administrative personnel. • Facilitated business development through selection and rollout of all products.
• Increased sales by developing relationships with direct and third-party providers.