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Work Background
Northwestern MutualFinancial Representative
Jan. 2024Long Beach, California, United StatesMy mission at Northwestern Mutual is to develop enduring relationships with clients by providing expert guidance for a life of financial security. I work with clients to identify their definitions of financial security and then focus on solutions that can help make those financial goals a reality. I help find the right solutions for personal, family, or business needs.
Room & BoardLeadership Associate
Mar. 2021 - Jun. 2023Torrance, California, United Stateso Coordinated the flow of product inbound & outbound from our Otsego, MN & Newton, NC distribution centers o Managed team in maintaining inventory accuracy and stock position throughout the 80,000 square foot facility o Fostered collaboration between all teams within the DC (Inventory/ Repair/ Delivery Associates/ Customer Support/ Merchandise Quality Associates) o Organized and reconciled monthly cycle counts
o Prepared and provided updated reports of Inventory Levels, Donations, Return Tracking, and Damage Reporting monthly o Implemented priority measures to repair team on a weekly basis o Communicated donation of product to company’s community partners on a bi-monthly basis o Participated in monthly warehouse meetings and daily communication to all teams.
The Triangle GroupOperations Manager
Oct. 2020 - Nov. 2020Compton, California, United States
NYGÅRD InternationalSenior Service Center Manager
May. 2003 - Oct. 2020Gardena, CA• Overseeing the facility management of 4 service centers consisting of 500,000 square feet and 70 employees • Supervising the quality control, stock position, inventory accuracy, and product distribution of approximately 20 million GOH units per year • Collaborating the direction of time and labor analysis with the management team which consists of 5 managers and 3 supervisors • Conducting training and certification of employees to be forklift certified.
• Exercising in negotiating prices with local suppliers for reducing cost • Directed the operations and acted as liaison for the company's 3PL services. • Participated in the planning and shipping of 722,000 units to one customer in 7 days in May 2010. • Lead operation in the planning and shipping of 687,000 units to one customer within 5 days in May 2009. • Assisted in the management and training of new personnel in the pick, pack, stock, and shipping departments at the Toronto Service Center in March 2008; a 250,000 square foot facility • Instrumental in the reduction of injury claims from 15 to 5. • Assisted in reducing the company's claim reductions which resulted in a savings of $500,000 a year in workers compensation 9U Building Manager, Nygard International
• Managed quality control, stock position, inventory accuracy, and product distribution of 5.5 million GOH units per year. • Created and implemented training manuals for 4 departments (shipping, picking, packing, stocking) 8U Building Manager, Nygard International
• Managed quality control, stock position, inventory accuracy, and product distribution of 4.5 million GOH units per year. Managed up to 40 employees. • Achieved shipping the highest amount of units in the least amount of time for company yearend budgets. • Responsible for the management of 14 Outdoor Warehouse Sales from June 2003 to October 2005. • Responsible for the training of employees in cashier and money management
Relax The BackDistribution Center Manager
Aug. 1994 - Jan. 2003Gardena, CA• Controlled product distribution, quality control, and inventory accuracy to 12 retail stores • Planned and scheduled the quickest and least costly transport routes of 5 delivery vehicles throughout Southern, CA
• Supervised receiving, shipping, inventory control, storage, and security of facility • Developed and trained 12 employees (7 drivers and 5 warehouse workers)
• Maintain the operation of a 10,000 sq. ft. facility in compliance with OSHA standards
• Facilitated the movement of $7 million of inventory per year • Held an inventory accuracy of 1% shrinkage for 5 years • Conducted staff performance reviews
• Ensured that all drivers work to established driving time directives
• Worked closely with delivery drivers to ensure the protection of all freight during transportation
• Originated, prepared, and taught repair training programs Warehouse Manager, Relax The Back Store
• Managed product distribution, quality control, and inventory accuracy to 7 retail stores. • Ensured that accurate and prompt deliveries were made to both internal and external customers • Coordinated and monitored the deliveries for 2 vehicles • Generated customer and stock purchase orders • Reviewed and reconciled invoices with packing slips and purchase orders • Promoted to Distribution Center Manager after 2 years as a Warehouse Manager Sales Associate/ Driver, Relax The Back Store
• Achieved in bringing the location to #1 in sales for 1994 to 1995 out of 100 stores nationwide • Administered sales and medical training in the ergonomic industry to customers • Assisted in the development of visual displays in the store • Determined the most efficient delivery routes based on time and geographic constraints • Handled cash, checks, and sensitive documents while maintaining confidentially • Delivered and assembled product to customers • Updated manager daily on completed tasks
• Promoted to Warehouse Manager after 2 years of employment
CignalSales Associate
Mar. 1993 - May. 1994Century City, CA• Trained in sales, customer service, quality control and theft-prevention. • Implemented sales training on the showroom floor. • Organized the stock replenishment for the store. • Assisted in setting up and maintaining the visual displays.
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