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Work Background
JCPenneySr. Buyer
Oct. 2023Texas, United StatesAs a member of the Licensed Team Apparel team, I have the exciting opportunity to manage our MLB, NFL, and Lionel Messi collections. My role involves not only overseeing these iconic brands but also driving strategic initiatives that enhance our market presence and boost sales. One of my proudest accomplishments has been improving women’s sales by 20%. This achievement was a result of closely analyzing market trends and understanding our customers' preferences. By implementing targeted marketing strategies and enhancing our product offerings, I was able to create a more appealing selection that resonates with female fans. Collaboration is key in my role, and I work closely with cross-functional teams to ensure our collections are not only on-trend but also align with brand standards. I regularly engage with our design and marketing teams to develop compelling campaigns that elevate our licensed apparel and connect with our audience. Being part of a team that represents such prestigious leagues and athletes is incredibly rewarding. I am passionate about creating products that allow fans to express their loyalty and love for their teams. With a keen focus on performance and growth, I am dedicated to continuing to drive success for our Licensed Team Apparel team.
SCE AgencyActor
Oct. 2023Dallas, Texas, United States
Gary and Mary West PACEBusiness Consultant
May. 2021 - May. 2021
Hayes Talent AgencyActress
Apr. 2021 - Jul. 2025Chicago, Illinois, United States
Ask Jazz LLCLife Coach
Mar. 2021RemoteAs a faith-based life coach, I combine principles of coaching with spiritual teachings and beliefs to guide individuals in living a purposeful and fulfilling life based on their faith. I help clients integrate their spiritual values and beliefs into their personal and professional lives, offering support, guidance, and accountability. I provide assistance in overcoming obstacles, managing stress, and making decisions in accordance with their faith. By incorporating teachings from religious texts, prayers, meditation, and other spiritual practices into the sessions, I help clients explore and deepen their connection with their faith, providing insights and tools to navigate challenges and live a more purpose-driven life. I provide a safe and non-judgmental space for clients to discuss their spiritual concerns, doubts, or struggles. I aim to empower individuals to live authentically, aligning their actions and choices with their faith, and finding meaning, fulfillment, and joy in their spiritual journey.
US FoodsBuyer
Feb. 2019 - Oct. 2023Rosemont, ILConducted market research and analysis to identify potential suppliers and evaluate their capabilities. Negotiated contracts and terms with suppliers, resulting in cost savings of 10% on average. Managed supplier relationships and evaluated their performance to ensure on-time delivery and quality. Collaborated with cross-functional teams to develop and implement procurement strategies. Monitored inventory levels and implemented inventory control measures to optimize stock levels. Accomplishments: • Eliminated over $150K in spoilage risk for short shelf product in 30 days. • Decreased DIOH by 50% half in less than one month. • Increased on time delivery by 35%.
SearsBuyer
Oct. 2017 - Jan. 2019Hoffman Estates, IllinoisDeveloped and executed procurement strategies for various product categories. Identified cost-saving opportunities through supplier consolidation and negotiation. Collaborated with internal stakeholders to understand product requirements and specifications. Conducted supplier performance evaluations and implemented corrective actions when necessary. Managed the end-to-end procurement process, from sourcing to delivery. Accomplishments: • Developed and implemented a cross-merchandising concept, sparking a companywide “Mega Fan Shop” contest and “Fantasy Fan Cave” Sweepstakes which increased sales and promoted team camaraderie. • Attained $104K in annual margin dollars through identifying a sales opportunity with the top NHL team. • Created the number one selling product which debut at a 38% sell through rate in the first week. • Increased overall ladies’ business in sports apparel by 53%.
DSORegional Operations Specialist
Jun. 2017 - Aug. 2017RemoteOversaw the operations of 15 dental practices across the region, ensuring consistent adherence to company standards, policies, and procedures. Developed and implemented operational strategies to drive revenue growth, reduce costs, and improve patient satisfaction. Conducted regular practice visits to assess performance, provide coaching, and ensure compliance with regulatory requirements. Collaborated with cross-functional teams to implement best practices, streamline processes, and enhance operational efficiency. Led monthly performance reviews with practice managers to analyze key metrics, identify areas for improvement, and establish action plans. Skills: - Dental practice operations management - Revenue growth and cost control - Compliance and regulatory knowledge - Team leadership and development - Process improvement and efficiency - Patient satisfaction and experience enhancement - Budgeting and financial management - Cross-functional collaboration - Problem-solving and decision-making Accomplishments: • Elevated same day collections by 54% by taking a proactive approach with securing firm financial arrangements with patients. • Amplified case acceptance by 10% by restructuring the treatment plan presentation. • Decreased misdiagnoses by reintroducing periodontal chart guidelines and instructions.
Heartland DentalPractice Manager of Operations
Dec. 2013 - Jun. 2017Chicago, IllinoisOversaw the day-to-day operations of multiple dental practices within the DSO, ensuring compliance with company standards, policies, and procedures. Developed and implemented operational strategies to optimize practice performance, increase revenue, and enhance patient satisfaction. Analyzed financial reports and created budgets to control costs and maximize profitability. Conducted regular practice visits to assess operational efficiency, provide coaching, and support the achievement of performance goals. Collaborated with practice managers to develop and implement SOP's and protocols to improve workflow efficiency and enhance the patient experience. Led training and development initiatives for staff members, fostering a culture of continuous learning and growth. Implemented marketing strategies to attract new patients and retain existing ones. Monitored and analyzed KPI's, providing actionable insights to drive practice growth and profitability. Recruited, trained, and mentored new team members, ensuring a high level of professionalism and quality of care. Collaborated with insurance companies to optimize reimbursement rates and increase revenue. Implemented and maintained compliance with all regulatory requirements, including OSHA and HIPAA guidelines. Skills: - Practice management & operations - Financial analysis & budgeting - Staff recruitment, training, & development - Workflow optimization & process improvement - Patient satisfaction & experience enhancement - Compliance with regulatory requirements - Marketing & patient acquisition strategies Accomplishments: • Made company history achieving 16% profitability within a year and a half. Maintained a 35-day DSO for 18+ consecutive months. Reduced “over 90 day” AR by 86%. Upheld a YTD collections rate of 98%. • Grew new patients by 22%. Boosted patient retention by 33%. Increased case acceptance by 10%. • Increased same day collections by 54%. • Achieved 99% patient satisfaction rate for 12 consecutive months
SprintLead Retail Consultant
Jul. 2012 - Nov. 2013Greater Chicago Area
Private PracticeOffice Manager
Feb. 2012 - May. 2012Greater Chicago Area
First Esprit De CorpsRegional Sales Consultant
Jul. 2011 - Feb. 2012Greater Chicago Area
Neiman MarcusLead Sales Associate
Sep. 2009 - Jul. 2011Greater Chicago Area
Potbelly Sandwich WorksCertified Trainer
Nov. 2007 - Sep. 2009Greater Chicago Area
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