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Work Background
Phoenix Tower InternationalDirector of Operations - Caribbean
Dec. 2021Santo Domingo, Distrito Nacional, Dominican Republic
INDOTELEnforcement Director
Aug. 2019 - Oct. 2021Santo Domingo- Lead the office in charge of overseeing the compliance of regulated agents’ obligations in the telecommunications industry, through inspection and supervision efforts.
- Promoting the enforcement of quality KPIs in both mobile and fixed services.
- Encourage the support of other offices by means of trainings and interdepartmental cooperation.
- Develop improvements in the operation to benefit the institution and the industry.
- Participate in new regulations analysis.
- Design yearly strategic and operational plan for the department.
INDOTELEnforcement Manager
Jun. 2019 - Aug. 2019Santo Domingo
WIND Telecom S.A.Corporate Clients Projects and Transport Engineering Manager
Sep. 2013 - Jun. 2019Santo Domingo, Dominican RepublicManaged three groups within the Engineering Department: - Corporate Clients Projects
Team of Corporate Clients Projects Engineers.
Projects assignment and follow-up.
Revision of all designs, proposals and budgets prepared by the team.
Provide consult to the Project Engineers.
Co-location services implementations
Maintain statistics of all surveys and installations completed every month. - Fiber Optics Engineering and Maintenance
Handles all the optical fiber network designs and implementations
Maintains the fiber optics network and responds to fiber failure and cuts
Project assignment to contractors and supervision
Fiber optics facilities provisioning and documentation - Backbone/Backhaul Network Planning and Design
Design and implementation of Backbone and Backhaul links for the company’s network, including microwave and fiber optics solutions
Backbone network expansion projects and materials procurement
Wind Telecom S.A.Lead Engineer for Corporate Clients Projects
Aug. 2011 - Aug. 2013Santo Domingo, Dominican Republic- Guide the team of Corporate Clients Projects Engineers.
- Projects assignment and follow-up.
- Revision of all designs, proposals and budgets prepared by the team.
- Provide consult to the Project Engineers.
- Maintain statistics of all surveys and installations completed every month.
Wind Telecom S.A.Network Planning Engineer
Jun. 2011 - Nov. 2011Santo Domingo, Dominican Republic- Evaluation and design of Backbone and Backhaul links for the company’s network, including microwave and fiber optics solutions.
- Interconnection projects execution between LIME (Cable and Wireless subsidiary) and other local service providers. - Fulfill LIME’s needs on behalf of Wind Telecom.
Instituto Tecnologico de Santo Domingo (INTEC)Adjunct Professor
Sep. 2010Teach telecommunications courses:
- Wired Access Networks
- Fiber Optics Technology and Systems
Wind Telecom S.A.Project Engineer for Corporate Clients
Oct. 2009 - May. 2011Evaluation, design and implementation of telecommunications solutions for corporate clients.
- Perform inspections and evaluation of necessary conditions at Customer Premises in order to provide services.
- Prepare budgets for Fiber Optics projects.
- Set up Microwave and Fiber Optics links to provide transport for services.
- Wi-Fi networks implementations.
- Contacting and supervising contractors during the execution of the projects.
- Prepare technical documents concerning the project for posterior use by Maintenance and Operations.
- Service delivery and documentation.
Network Omni Multilingual CommunicationsSpanish Interpreter
Aug. 2006 - May. 2007- Interpreted voice calls from English to Spanish and vice versa for a wide variety of industries.
- Industries included Telecommunications, Finance, Medical, Police and 911, Insurance, Utilities and Government Agencies.
Telecentro/RNNAssistant Director - Engineering Dept.
Nov. 2005 - Aug. 2011- Managed and supervised the different areas of the Engineering Department in coordination with each area’s direct supervisor.
- Dealt with all financial operations of the department, including the coordination of purchases.
- Evaluated the personnel’s performance by assessing the achieved results in their respective tasks and comparing them to the expected results, with the cooperation of each area’s supervisor; and the development of appropriate reports.
- Performed supervisory visits to the transmission stations to ensure optimal conditions and functioning.
Telecentro/RNNEngineering Intern
May. 2005 - Oct. 2005Participated in a rotational apprenticeship program to learn technical aspects of all five areas of the department:
- Internal services and studios: oversee the proper functioning of the equipment and studios used for television programming production.
- External services (mobile units): event and news coverage throughout the city via microwave links.
- Electricity and air conditioning: fuel level control, maintenance of high capacity power generators and AC units.
- Repair shop: assisted in the repair of professional video and audio equipment, microwave transmitters and receivers, and complex cabling.
- Transmission services: established and maintained microwave links. Visited and observed the functioning of linking stations and broadcast stations. Assisted in the calibration of microwave filters.
Language Line ServicesSpanish Interpreter
Oct. 2003 - Nov. 2004- Interpreted voice calls from English to Spanish and vice versa for a wide variety of industries.
- Industries included Telecommunications, Finance, Medical, Police and 911, Insurance, Utilities and Government Agencies.
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