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Work Background
Grove CollaborativeHead of People Experience
Dec. 2022 - Jun. 2024Dallas-Fort Worth Metroplex
Grove CollaborativeSr Director People Experience
Jan. 2021 - Dec. 2022Dallas, Texas, United States
Grove CollaborativeDirector of People Operations
Jan. 2020 - Jan. 2021Dallas/Fort Worth Area
thredUPDirector of People
Jun. 2017 - Apr. 2019 Dallas, TexasThredUP, a Bay Area startup in second-hand retail, that was experiencing rapid growth and needed leadership to grow the human resource function across their 1500 employee operations network and distribution centers. I successfully built out a team of five high performing HR Business partners distributed across multiple distribution centers, retail stores, customer service, and industrial engineering and partnered closely with COO and VP of Operations in driving a high-performance work culture across various groups and locations. Collaborated cross-functionally with groups to analyze data to influence critical business decisions. - Workers Compensation
- Strategic Planning
- Employee Engagement
- People Analytics
- HR Business Partner
- Leadership Development
- Employee Relations
- Onboarding
- Succession Planning
- Organizational Development
- People Operations
- Compliance in Local, State and Federal Employment Law
NetflixDirector - Staffing and HR Business Partner
Feb. 2012 - Jun. 2017Fremont, Ca and Dallas/Fort Worth AreaFunctioned in a dual capacity of a HR Business Partner and overseeing all Talent Acquisition for the DVD Division. Drove the iconic Netflix Culture that included high performance in the declining DVD business environment, keep employees motivated and engaged. Partnered with senior division management to crafted the plan to consolidate operations over time.
- Influencer
- Culture Champion
- Strategic Partner
NetflixDirector - Staffing
Apr. 2011 - Feb. 2012Los Gatos, Ca and Dallas, TexasDirector of Staffing – DVD Division
Responsible for the overall staffing of a newly formed Netflix DVD Division, which included Executive Level, Technical Positions, Corporate Support Functions , Customer Service and Operations. Successfully built a talent acquisition team that resulted in 70 hires in 3-month period. Drove the Netflix culture through full cycle recruitment process.
NetflixSenior Manager, Operations Staffing
Aug. 2010 - Apr. 2011Built and managed the first team of dedicated recruiters to support the growing DVD operations across the US. It became a true high volume recruiting organization responsible for the staffing of 56 distribution centers filling machine operator, drivers, Equipment Technicians and Operations Leadership positions. Cultivated strategic partnerships with staffing agencies while holding them accountable for results. Influenced hiring managers on candidate selection, identifying talent, including their internal talent, and what it means to pay market for positions and not just do it on the cheap.
NetflixManager, Human Resources
Jul. 2007 - Aug. 2010Los Gatos, Ca and Dallas, TxPartnered with Regional Directors and Regional Managers to drive the Netflix culture in the DVD Operations during a time of high volume growth. Educated teams on how to live and breath the Netflix culture in operations, including performance management, the creating of and the motivating high performance teams. Handled employee relations issues but also coached manager's on how to prevent many employee relations issues from being arising. Influential in the establishing the succession planning to grow internal bench strength to support high growth.
Gap Inc./Old NavyField HR Manager - Texas Region
Nov. 2006 - Jun. 2007San Francisco Bay Area and Dallas, TXResponsible for all HR functions for Old Navy stores through out Texas, Louisiana and New Mexico. Partnered with Regional Director and District Manager to resolve HR issues and concerns. Influenced decisions on compensation to manage the average hourly rates that positively impacted the P&L. Drove awareness and reduction of turnover by educating leadership about the cost associated with turnover.
McDonald's CorporationRegional Human Resources Consultant and Manager
Jul. 2004 - Oct. 2006Greater Denver AreaHired as a HR Consultant to support the McDonald's Owned and Operated Restaurants (McOPCO) in Colorado. Promoted to Lead the Human Resources function in the Rocky Mountain Region of 87 restaurants. Department Head of a team of 4. Functioned as a change agent within the Rocky Mountain Region by influencing Operations Managers, Area Supervisors and Directors of Operations on Human Resources initiatives.Drove results through accountability to increase the performance level of restaurant managers and area supervisors, such as reducing turnover by 20%. Led succession planning for mid-management within the Rocky Mountain Region.Executed initiatives to support, promote and increase the talents of minority candidates and employees such as network groups, development courses and mentoring programs. Participated on the West Division People Team to develop tactics and programs to improve employee satisfaction and improve retention rates.
Alderwoods GroupGeographic Human Resources Manager
Mar. 2001 - Jun. 2004Cincinnati Area, OHProvided Human Resources support to 2700 + employees in multiple locations across the Western United States. Developed and implemented key HR initiatives such as first Employee Handbook, Policy Manual, and Work Rules for Alderwoods Group. Developed Role Descriptions for location level positions, corporate positions and senior management positions. Provides coaching to location management, mid-management and senior management on Human Resources related matters. Successfully implemented a Performance Management Program and trained Market Managers and Senior Managers on performance management techniques. Investigated and responded to employees and outside agencies on claims of harassment and discrimination.
Functioned as a resource for Corporate Human Resources in Canada in the areas of U.S. employment laws.
General MotorsTraining Coordinator/Salaried Personnel Representative
Mar. 2000 - Dec. 2000Dayton, Ohio AreaSalaried Personnel Representative - Responsible for providing Human Resource support to the salaried workforce and providing the Plant Management Team with solutions on human resource issues such as performance management, recruitment. Developed curriculum for management performance feedback for salaried employees. Investigated and conducted disciplinary actions on salaried employees and consulted members of management on the proper course of action. Participated in recruiting events that attracted a diverse salaried workforce. Consulted management on compensation bands and job grades. Education and Training Coordinator - Responsible for the maintenance of training records, the scheduling of training classes for 4200 employees, the review and analysis of training expenditures and the management of Co-op/Intern student programs. Developed a diversity curriculum that was presented to all hourly employees to communicate General Motor’s corporate policies on diversity.
Improved the diversity of the co-operative student program by 25%.
General MotorsEmployee Relations Representative
Jun. 1997 - Mar. 2000Dayton, Ohio AreaContract administration and interpretation, improving the relationship between union and management, investigating and resolving grievances, and conducting disciplinary investigations and interviews. Interpreted collective bargaining agreements to insure the fair administration of the contract by management therefore reducing the number of grievances. Consulted various levels of management on the proper course of actions on human resources issues. Partnered with Union Representative to investigate grievances that claimed discrimination, and developed a course of action to resolve those grievances.
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