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Work Background
WGX Tech ConsultingSales Manager & Solution Architect
May. 2023São Paulo, BrasilScrum Master & Product Owner focus on cross selling SaaS solutions as well as SFDC and Docusign projects. Performing at a Docusign Partner System Integrator.
Drive success of channel goals and objectives by achieving individual channel sales quotas;
Own a partner sales pipeline within a geographic territory or resell partner;
Develop and deliver customized sales presentations and product demonstrations, by phone and via online demo;
Develop and negotiate customer proposals and contracts for transactions through reseller partners;
Forecast sales activity and revenue achievements accurately through proper use of sales tools;
Attend forecast sales meetings on a weekly basis providing reliable information from the existing deals in the pipeline;
Collaborate effectively and engage various pre and post sales resources including Partner Development Representatives, Solutions Engineers, Account Executives, Partner sales representatives, Customer Support, Revenue Operations, and Legal Teams in the region;
Collaborate cross-functionally with Resell Account Executives, Field Account Executives, Channel Account Managers, Renewal Managers, and Customer Success Executives;
Approach sales and executive teams to grow the business, this includes engaging and developing a productive relationship with VP levels, sales directors, account executives, and segment leaders to drive results according to our sales objectives.
ZendeskSales Account Manager
Feb. 2022 - Apr. 2023São Paulo, BrazilPerforming as Territory Sales Manager and Technical Business Developer at Zendesk Suite Platform with a proven track record in designing and delivering CRM solutions in the Latam market. Expertise in CRM automation projects for medium and large businesses across various sectors, including retail, consumer, financial services, and high-tech. Leading a team of five, including CSMs, sales developers, sales engineers, inside sales, and service team, to manage and support 150 accounts. Experienced in managing and training partner ecosystems for implementation. Main projects engaged with Consumer, High tech, Manufacturing, Healhcare, Financial, Transportation, Corporate Services companies with a focus on customer experience, digital, and services areas. Zendesk Platform lets you unify messages from every channel into a single conversation, and build interactive messaging experiences anywhere. Zendesk Suite Platform is a support services and messaging platform that empowers businesses to have more personal conversations with their customers by giving every team the same view of the ongoing conversation, the ability to engage with customers on any channel, be it for sales, service or marketing. Learn more at www.zendesk.com
DocuSignSr. Account Executive | Strategic Accounts
Feb. 2020 - Feb. 2022São Paulo Area, BrazilAs a Sales Leader and trusted advisor with expertise in digital transformation, I manage a team of partners, inside sales reps, renewal reps, and sales specialists to deliver digital signing projects for clients such as Nubank, BNP Paribás, Unilever, PWC, BMW, AGCO, C&IT, Atento, Sicoob, American Tower, Mitsui & AirLiquide, with a focus on Legal, Sales, HR, and Supply Chain areas. Additionally, I provide valuable insight and industry best practices to help companies improve their processes and achieve cost savings across departments through the adoption of Docusign's technology. I am also skilled in driving CRM data and optimizing sales processes through analysis and advising necessary improvements within the team. My team helped companies to be more efficient in their processes through digital transformation regarding industry best practices for Human Capital Management, Procure to pay, Sales, Finance and contract management. https://www.docusign.com.br/
CortexBusiness Intelligence, Big Data & Analytics Sales Specialist | Enterprise Accounts
Apr. 2018 - Feb. 2020São Paulo e Região, BrasilAs a BI Sales Specialist, I am responsible for managing the sales development process and farming activities to improve revenue for both installed base and new clients. I lead a sales team that focuses on Business Intelligence, Big Data, and Analytics opportunities, and have delivered successful projects for companies such as Suzano, Roche, and Accenture. My focus is on the BI area. Additionally, I specialize in Growth Intelligence, which is the use of data science and big data to boost marketing and sales results. With expertise in SaaS methodology, growing big data and analytics, land & expand strategy, corporate management, data analytics, market intelligence, marketing, and sales, my goal is to help power our customers' growth through data intelligence. Specialties: SaaS Methodology, Growing Big Data and Analytics, Land & Expand Strategy, Corporate Management, Data Analytics, Market Intelligence, Marketing and Sales. https://cortex-intelligence.com/
MC1 - Win The MarketCRM Sales Specialist | Enterprise Accounts
Jan. 2017 - Apr. 2018São Paulo e Região, BrasilAs a CRM Sales Specialist, I was assigned to develop new business opportunities to optimize customer processes. My main activities included project planning, problem scope mapping, managing deliver functional team, and estimating ROI. Some of my main projects included working with PepsiCo, Viña Concha&Toro, Harald, Syngenta, Ceratti, Nissin, Johnson & Johnson, Cia Muller & Heineken. I focused on Field & Back office Sales, Trade Marketing and Analytics Mobile Solutions areas. In my role as a Business Developer at MC1, I identified business opportunities for CRM, Sales Force Automation, Trade Marketing, and Analytics Mobile Solutions. I played an active role in the company's strategic plan, including developing strategies for Distribution and Field Sales Planning and Management. Additionally, I mentored and supported the delivery team to ensure excellent customer satisfaction and loyalty. My expertise was applied to complex sales initiatives, including B2B and SaaS solutions in a Cloud computing model, and I designed sales and marketing initiatives to increase and improve the customer base. My focus was on Enterprise accounts in the CPG and Food & Beverage industries in Brazil and Latam area. https://mc1.com.br/
CortexBI Location Analytics & Geomarketing Sales Specialist | Market Intelligence
Feb. 2016 - Dec. 2016São Paulo e Região, BrasilResponsible for development of market intelligence through maps enabling more assertive decisions. Adding geomarketing's intelligence as a strategic and highly valuable tool for new business: • Planning to expansion;
• Management of PDV´s;
• Category management;
• Discovering target market, finding location;
• Which areas have large areas without action (finding white areas);
• Improving the timing to action, optimize delivery;
• Innovation to facilitate decision making
• Uplift the capability of georeferencing Accounts management (Hunter). Prospecting by social media and cold calling 2.0 focused on SMB into the segments: retail, services and industry. https://www.geofusion.com.br/
OracleSaaS Aplications Pre Sales Expert | Strategic Accounts
Aug. 2015 - Feb. 2016São Paulo e Região, BrasilActing as Applications Pre Sales Expert. I'm responsible for PoC management and conversion. I am also responsible for all sales cycle and analysis of territory. The main role is analyze customer needs, requirements and the competitive situation for each sales cycle for Strategic Accounts Customers. • Acting in the sale of Solutions Sales (ERP, EPM, HCM, Analytics) purchases of supplies for medium and large companies in the SaaS model
• Focused on hunting with vast experience and pipeline management skills. Besides, I am able to search for opportunities within customers in the target
• Develop new clients and business opportunities in order to increase sales volume and market share
• Develop business proposals, according to customer needs, observing the contractual conditions. Monitor proposals to clients, maintaining constant contact until your approval
• Proactively identify & prospect opportunities as part of the Oracle’s Corporate Tele-Managed team
• Understand clients’ infrastructure, identify pain points/business needs then position Oracle’s ERP products
• BANT (Budget, Authority, Need, & Timeframe) score then hand-off to partner network for deal pursuit.
• Go to market for B2C and B2B segments. https://www.oracle.com
OracleSaaS Functional Delivery Consultant
Sep. 2014 - Aug. 2015São Paulo e Região, BrasilI've been performing activities which include: •Consultant for SaaS solutions, working on project implementations and consulting services for customers from different industry to help them realize business value from its IT investments in Oracle Cloud Products
•Understanding of Oracle´s portfolio as a whole integrated solution concentrated in a comprehensive technology stack, focusing in the apprenticeship of deep knowledge solutions: HCM (Human Capital Management), CRM Service, EPM Products: Hyperion Suite and ERP Products: EBS, SCM suite
•As a member of a project team, follows standard practices and procedures to analyze situations/data and provide quality work products to deliver functional and technical solutions on applications and technology installations
•Meetings by call conference with customers for solution presentations and demonstrations. Proposal for customer´s RFIs/RFPs (Request for Information / Request for Proposal)
•Networking with companies’ directors and managers
•Expertise about OUM (Oracle Unified Method) SaaS implementation process
•Internacional sales consulting experience
•Development of strong sales skills and customer facing capabilities, Sales speech, creating personalized solutions for different industries and audiences
•Created a sales prospect methodology to search leads on infrastructure and performance using a mind map tool (Free Mind)
•Territory coverage and planning; Selling directly, via partner and specific hosting
-Oracle Unified Method Overview and Awareness
-Focus Area Specific Overview
-Discipline or Service Offering Specific Delivery Readiness
OracleTech Pre Sales E-Talent | Strategic Accounts
Nov. 2013 - Sep. 2014São Paulo e Região, BrasilIntern for the Super Account Sales Team in Oracle Direct, attending the main accounts of the Corporation. "Oracle e-Talent is a student program developed by Oracle Latin America, in which students with business and engineering backgrounds from leading Latin American universities are recruited to work for Oracle during their last year of study. Students come from 10 Latin American countries and receive technical training, project management and presentation training, weekly meetings with an Oracle technical coach, regular performance evaluations, and networking opportunities with senior executives. Once students graduate they may be invited to work full time with Oracle or one of its business partners." Focus on super accounts of all lobbies: Financial, Natural Resource and Telecommunications services segment leading projects in infrastructure, hardware, middleware and database area. The main activities were: prospecting sales opportunities, sales strategy development based on market trends analysis, pipeline and forecast management.
Skills: Presales and TeleSales
ZF GroupTrainee VAVE & Six Sigma
Feb. 2013 - Jul. 2013Limeira Area, Brazil• Develop techniques to reduce costs by analyzing Engineering and values (VAVE); • Six Sigma (CIS); • Interaction with Manufacturing areas (operations), Quality and Supplies,
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