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Work Background
REDE LÍDERES DIGITAISCounselor
Aug. 2024
ESPM Escola Superior de Propaganda e MarketingAssociate Professor
Jul. 2024São Paulo, São Paulo, BrazilProfessor in Administration Course.
ABRH-SPContent Director
Apr. 2024Regional Berrini
Chiefs.GroupChief Human Resources Officer
Apr. 2023
Banco BradescoHR Executive Superintendent Expertise Areas
Jun. 2022 - May. 2023Osasco, São Paulo, BrazilManaging Expertise HR Areas.
-Management of HR Specialist Teams (Talent Acquisition, Talent Management, Internal Communication, Wellbeing-Culture (2021/2022), Diversity, Equity and Inclusion(2021/2022), Compensation(2021), Corporate University) and HRBPs(2021/2022) , a total of 280 HC, with 9 direct reports.
-Talent Acquisition – more than 8,000 hires a year, more than 20,000 internal moves, in addition to employer brand actions. Internship Program, Young Apprentice and Affirmative Vacancy Programs (Blacks, PCDs, Women in IT).
- Talent Management – revision of the performance appraisal format, assessment of potential and implementation of the 9 box, applied to 90% of the organization's structures. Support for the preparation of documents for the Executive Nomination and Succession Committee.
- Internal Communication and Research – partnership with Corporate Marketing for employee and employer brand communications. Employee survey frameworks
- Wellbeing and Culture – Programs to promote physical and mental health, growth of mental health and specific actions for women. Beginning of the Culture area, with the definition of diagnostic tools. -Diversity and Inclusion – Affirmative Programs and Management of the four affinitiy groups (Women, Racial, PCDs and LGBTQIA+) -Compensation and Benefits – management of the compensation and benefits model, annual review of ranges and tables by business group, with market partners, benchmarking and proposals to leaders and executives for improvements. -Unibrad – Corporate University – management of 10 campi throughout Brazil and a team that manages face-to-face/virtual solutions for all employees of the organization. Development and delivery of content through partners throughout Brazil. Start of development of Internal Instructional Design, to foster the management of Strategic Knowledge and perpetuity of the good career development of internal professionals.
BradescoHR Executive Superintendent Expertise Areas and HRBPs
Mar. 2021 - Jun. 2022Osasco, São Paulo, BrazilManaging HRBP and Expertise HR Areas.
HRBPs – Team of HRBPs in transition from positioning and acting to a more consultative/strategic profile. Support to the team in the construction of analysis of business indicators that support leaders in making decisions with the teams.
BradescoTalent Acquisition Sr. Manager
Nov. 2019 - Feb. 2021Osasco, São Paulo, SPManagement Team of Attraction, Selection and Talent Management (50 HC), 2 direct reports.
Review of Processes for the Implementation of a more agile model, focused on the candidate and following the performance at the beginning of the career, interns, young apprentices and during their transitions.
Responsible for attracting people, recognition as a Youth Dreams Company, third position (2020).
Implementation of the Corporate Intern Program, with more than 30 areas
Teleperformance BrasilOrganizational Development and Learning Senior Manager
Aug. 2018 - Nov. 2019Brazil• Manage Organizational Development Team (30 HC) and Training Team (320HC), 18 direct reports
• Implemented Performance and Potential Assessment, including 9box committee to Senior Leadership;
• Implemented the HRBP Culture to support operational areas;
• BEST Certification(Internal Certification), COPC and Continuous improvement program.
• Relationship External and Internal Clients, helping with innovation and development.
Insper Instituto de Ensino e PesquisaAssociate Professor
Apr. 2018I guide students in their final paper, CBPM Program - Business and People Management Course.
ADPRegional Latin America Training Manager at ADP
Aug. 2017 - May. 2018Latin America• LATAM team management with 20 people with performance in internal and external trainings. • Regional team integration management with the Global Team Enterprise Learning by creating a brand and a global alignment. • In charge of the Program of Services Excellence in the region, contributing to the business in the culture creation of services excellence aligned with culture and global mentality. • Active participation as member of the EXCOM Committee working with business and creating solutions.
ADPTraining Manager
Jan. 2015 - Jul. 2017• Technical training team management, in charge of the development, update and management of learning content. Technical learning and development cycle structure, as well as the results indicators. • Customized solutions development for internal and external customers. • In charge of “Everyday Excellence” Program in order to create and engage members to the customer service quality. As a result, the first year had 8 points in the members’ engagement research and in the second year there was an increase of customer NPS.
• Strategies and marketing communication material definition developed by different fields and global initiative to promote internal and external learning offers and reach high support levels.
ADPTraining Coordinator
Apr. 2014 - Dec. 2014São Paulo Area, Brazil• In charge of 7 people in the creation process, development and implementation of learning programs and virtual solutions through LMS platform to improve individual performance of workers and customers. • New business opportunities identification and implementation designed to increase learning services revenue and added value to customers.
UnileverHRBP Coordinator Latam
Jul. 2013 - Mar. 2014Valinhos, Brazil• In charge of all Brazil and Latam Human Resources practices such as: annual compensation review, performance evaluation, career development, succession plan, attraction and selection, coaching and development activities. • Performance in significant projects as Climate Survey and Performance Program and high performance workers coaching. • Participation in the business fields restructuring process with focus on headcounts optimization and costs reduction. Training and Learning
UnileverCOE Learning Coordinator
Jun. 2011 - Jun. 2013São Paulo Area, Brazil• In charge of the creation and implementation of development projects for all the workers in Brazil and Latam. • Implementation of the Innovative Merchandising Brazil team internalization Project with focus on sales conversion increase with a team of 5 training supervisors in the whole country. • Human Resources solutions development for sales, merchandising, marketing, R&D and IT, working directly in business fields.
Banco SantanderSenior Education Analyst for Sustainability
May. 2010 - Jan. 2011São Paulo Area, Brazil• In charge of the academic articles production presenting the bank experience in business sustainability insertion for different conferences and publications highlighting the presentation in EABIS Congress in Russia about emerging markets. • Partnership with Ekobé Consulting in the base creation for business sustainability. Material created to support business managers (retail and wholesale) and find sustainable business opportunities by means of detailed information of segmented researches by economic sector. • Tools creation for innovative projects methodology operation, as well as their performance indicators. • Suppliers’ contracts and budget projects management.
Santander BrasilCommercial Analyst Partnerships
Jan. 2009 - May. 2010São Paulo Area, Brazil• In charge of partnership management with PSA bank (Peugeot e Citroën), representing 20% of Santander Financial Billing.
• Organized relation process among bank fields (Risk, Revenue, IT Products, Marketing) and internal customer fields, facilitating and reducing the claims numbers and rework in demand service. • Direct performance in activities of 160 operators that assist Peugeot dealers and in the outsourcing process of this team, reducing headcount cost in 20% and increasing the coverage in 20%.
• Follow up on FIDIC results between Santander Bank and PSA Bank reducing in more than 50% the bank credit risk.
ABN AMRO BrasilInstitutional Trainee
Jan. 2008 - Jul. 2009São Paulo Area, Brazil• Participation in the Trainee Program with the formation of 3 pillars: Banking Financial Management (FDC), Leaders Training (Eco social Institute) and Job Rotations (five fields).
• In charge of significant projects as analysis of all the salaries and position descriptions for both banks, as well as the unification proposal; launch of the first Real Santander product; value proposal for customer; first Brazilian private FIDIC and readjustment of Santander Bank collecting process.
NaturaWellbeing Analyst
Feb. 2006 - Jan. 2008Cajamar, São Paulo• In charge of the workplace exercise team management, third parties and monitors in Occupational Illness Reduction Program. • Participation of the Woman Project Structure in order to increase the women percentage in senior management, in charge of the logistic of the entire project and development and concept of “Home Professionals”.
• In charge of all the family events and members celebration, some high evaluation projects and with awards.
NaturaHR Intern
Feb. 2006 - Dec. 2006Cajamar, São Paulo• Performance in the trainings and policies development for HR and Life Quality field.
• Organization of the “Trainee Week” with more than 80 people. • 5S training methodology development for the plant workers.
Colégio Notre Dame de CampinasEnglish Second Language Teacher
Jan. 2005 - Jan. 2006Campinas, São Paulo, Brazil
Colégio Notre Dame de CampinasLiterature Teacher Intern
Jan. 2005 - Dec. 2005Campinas Area, Brazil
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