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Dell TechnologiesProduct Manager
Sep. 2022Houston, Texas, United States
Kaiser Permanente NorthwestProject Management Graduate Intern
Jun. 2022 - Aug. 2022Portland, Oregon, United StatesProjects
Kaiser Permanente NW Social Health Screening Project
Served as project manager for the strategic planning and execution to screen 150,000+ members for social determinants of health and connect them to vital social resources. Kaiser Permanente NW Message Management Optimization Project
Served as project manager to optimize the processes utilized by the regional KP Telehealth Center and Message Management Department. Kaiser Permanente NW Black & African American Center of Excellence
Provided strategic consultation to establish an innovative medical office center to deliver high-quality and equitable care to a minority African American population among KPNW membership. Activities • Accountable for project research, data analysis, and interpretation to create a strategic plan to deploy a new Epic software screening system for all adult primary care medical office locations.
• Accountable for stakeholder management efforts with project sponsors, physicians, medical staff, and other key stakeholders including interviews, troubleshooting, and presentations.
• Accountable for supporting the appropriate development of training for the primary care physicians and staff pertaining to the Social Health Screening project. • Contributed to the optimization of the care delivered to patients through regional telephone centers and message management. Completed root cause investigation and analysis of the current state of operations and systems to develop actionable recommendations. • Contributed to the development strategy around the Black and African American Center of Excellence launch, including talent acquisition, facility design, and market entry. • Served on the 2022 Kaiser Permanente National Intern Talent Book Committee. Produced an intranet site with professional profiles of 220+ National KP interns.
Egis Project Management LLCFounder, CEO, CPO
Nov. 2019Egis PM is a project management office that focuses on powering small businesses, entrepreneurs, founders, and initiators through successful projects. Key Areas of Focus:
Real Estate: Supporting commercial, investment, and residential real estate projects from pre-project due diligence through execution, and project completion.
o Develop feasibility and business case
o Developing regulatory, technical, and resource requirements
o Complete Procurement of key personnel and resources
o Risk Management
o Manage Project Budget and Resources Technology Projects: Deliver business value by creating new technology or integrating and optimizing existing technology to improve business processes, business operations, and revenue generation. o Product Management
o Software Development Projects: o Digital Marketing Projects
o Tech Integration Projects Business Enterprise Projects: Supporting business enterprise by helping businesses determine key projects that would bring return on investment and completing those businesses efficiently. o Business Launch
o Change Projects o Risk Projects
o Systems and Process Dev Projects Non Profit Organizations: Helping Cause Leaders, Philanthropists, and Organizations meet their goals. o Non-Profit Formation o Organization Development
o Program Development o Strategic Partnerships
o Systems and Process Development
DeckLaunchCo-Founder, COO, Director of Product/Project Management
Jun. 2019Houston, Texas AreaDeckLaunch LLC is a company dedicated to supporting startups as they launch their businesses through idea validation, business development, and consulting. We also develop existing businesses by helping them pivot their strategy and scale their current operations. Key Responsibilities include:
Business Process Development & Optimization: Deconstructing business processes to determine where there are areas for improvement, or risk exposures, and creating effective solutions. Business Case Development & Analysis: A key goal at Deck Launch is to help put our clients in a strong position to secure investment or funding. To achieve this goal, we critically analyze business plans, business cases, or business models to plug any gaps using research.
Business Strategy Development: We help clients attain success by securing funding and increasing revenue. We carefully analyze the market to develop a viable strategy that should inform the client’s approach. Program & Project Management: Develop & Manage all projects initiated by the company to closure. Organizational Operations: o Help to establish policies that promote the vision & culture of the company. o Drive company to achieve strategic targets
o Drive operation efficiency Executive Sales & Product Development: o Develop sales and growth strategies. o Coordinate client acquisition effort and campaigns. o Drive market capitalization by developing new products Training & Development: o Mentor, develop, and manage the interns of the Deck Launch Analyst program.
o Develop on-boarding processes for contractors
Paragon Risk EngineeringSenior Consultant
Mar. 2019 - Jan. 2020Assessing the potential risk of property damage and business interruption from risks such as fire, wind, flood, hail, and poor management practices. Determined the risk and exposures to the insured’s business, by analyzing construction, occupancy, process, and management in place.
• Sales / Consulting -- Completed rush engineering surveys of prospective clients to aid the underwriter’s ability to compete for new business.
• Document Review/ Compliance, Codes & Regulations -- Reviewed piping and instrumentation diagrams (P&ID), inspection documentation, emergency plans, and CAD or schematic plans to gather pertinent information. Determine compliance in accordance with regulations such as the National Fire Protection Association, and the International Building Code.
• Risk Quantification / Loss Scenario Development & Loss Expectancies – Develop sound loss scenarios to accurately estimate potential loss as a result of perils, human element, and business interruption.
• Risk Improvement / Business Continuity Recommendations -- Develop cost-effective solutions and recommendations to mitigate determined risk exposures for clients. Communicated recommendations to clients and provided support as needed to aid completion and established ongoing relationships with clients to assist in implementing recommendations.
Fresh Tech SolutionzCOO, Director of Product/Project Management
Jan. 2019Houston, Texas AreaFresh Tech Solutionz is an award-winning tech firm based in Houston, Texas. The company develops software for digital and mobile platforms for all-sized businesses to help improve business processes and customer engagement. Key Responsibilities: Development of Organizational Business Strategy
o Corporate Vision: Creation and management of the company’s vision, and the translation of that vision into strategy, goals, and targets.
o Risk Management: Identify the company’s risk exposure to based on the corporate strategy, and within company operations. Formulate and execute appropriate risk response strategy.
o Corporate Partnership Management: Identify, secure, and manage business relationships with strategically beneficial corporate partners. Development & Deployment of Project Management Strategy
o Initiation & Planning: Execution of client meetings to discern and develop the client needs. This also includes the development of a detailed project scope, which will inform the budget and pricing, as well the timeframe. Strong experience with navigating complex project ideas to develop reliable project schedules, as well as risk analysis and mitigation.
o Execution, Monitoring & Control: Managing the development of the client product through coordination of communication, tracking of deliverables and timetable. Able to effectively lead and coordinate stakeholders in a homogenous effort to deliver project targets.
o Project Closure: Coordination of final meetings with stakeholders to ensure satisfaction and streamline the release of the project to the next phase for the client.
Ferguson Solution LLCProject Management Consultant
Jan. 2018 - Dec. 2019Planned, Facilitated and Oversaw the completion of key construction projects. Key activities included:
Initial customer meetings: Attended client meetings, and property surveys to determine scope of project and build an initial cost estimate. Budget and Resource Allocation: Determine a detailed project scope to inform a project budget, and most efficient deployment of resources.
Finding and onboarding key personnel: Responsible for finding qualified third-party project assets and collecting bids within the project budget. Managed third party assets to ensure that they delivered quality work within the agreed budget, and to meet the project timeline.
Securing Compliance and Regulative approvals: Responsible for determining the correct AHJ and pulling the correct permits and securing approvals.
Manage communication between the Stakeholders/Trouble Shooting: Manage communication between important stakeholders. Whether it is working to manage expectations of clients during unforeseen challenges, or negotiating permit approvals with a strict homeowner’s association, positive results come from diligent, positive and professional communication.
AIGProperty & Process Risk Engineer
Jul. 2015 - Dec. 2018Houston/DallasSuccessfully completed risk engineering projects for over 160 clients with a combined business portfolio of well over $1 billion USD. • Project Initiation: Once the commission for the project is received from the Account Engineer, the Risk Engineer initiates contact with the broker, and/or the client to begin coordination of the project. This includes scheduling for the site visits, requests for documentation & records, property & process information. • Project Planning: Risk Engineers must plan effectively using the documents and information sourced from the client, technical documents, industry research, and engineering programs. To maximize time and minimize negative impact of site productivity, it is paramount that probable risk exposures in the business process and property are determined ahead of time. Furthermore, proper planning ensures that key personnel and resources are deployed effectively. • Project Execution, Monitoring & Control: Execution occurs at the site or multiple sites for multiple days. It begins with a client conference that is usually attended by multiple stakeholders such as the Broker, C-Suite Executives, Management Personnel, Public Service Personnel, Account Engineers, and Underwriters. The Risk Engineer conducts an initial meeting to inform the stakeholders of the Project Scope, and then fill in gaps in information before inspecting the site, conducting interviews, and reviewing documents. • Project Closure: The engineer holds a final conference at the conclusion of the location survey to inform the stakeholders of the findings, and next steps. The final product is a comprehensive market report that include findings as well as Risk Recommendations which have been determined by the engineer to mitigate found risks after and care cost to benefit analysis.
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