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Work Background
CascadeEnterprise Director
Aug. 2023
Untap Your Sales PotentialSilver
Aug. 2023Untap Your Sales Potential empowers every sales professional to perform to their full potential through world-class coaching, content, and community.
VervoeSenior Account Executive
Nov. 2022 - Aug. 2023Remote
CascadeSenior Account Executive
Jun. 2021 - Oct. 2022Remote
SafetyCultureEnterprise Account Executive
Jun. 2018 - May. 2021Kansas City, Missouri Area
SkillPathAccount Executive
Jan. 2017 - Dec. 2017United States
PGiSales Account Manager
May. 2016 - Jan. 2017Olathe, KS
PGiCustomer Success Manager
Sep. 2014 - Jan. 2017Olathe, KsIncrease client satisfaction by effectively managing all stages of the client life-cycle. Positively impact churn through service support functions by providing first call resolution to client issues. Manage, sell and market a suite of solutions to existing and new clients for the purpose of achieving and exceeding sales, revenue, and management objectives.
Enterprise Rent-A-CarAccount Specialist
May. 2011 - Aug. 2014Olathe, KSAssist in managing an insurance replacement team. Overseeing account receivables for multiple insurance companies. Responsible for building and maintaining relationships with insurance partners and body shop. While promoting the utilization of our SAAS technology.
Customer Service Representative | Jun 2011 - Nov 2013 Provide exceptional customer service to key insurance partners and their customers Primary contact for claim, rental and customer service resolution based on policy, procedure and insurance company standards Perform phone calls to body shops and insurance adjusters for my assigned territory Assist with rental reservations Administer proper documentation to effectively communicate information to Enterprise personnel regarding the status of a contract Notify Management of problems/issues, so that processes can be improved and top notch Customer Service can be provide Assist with accounts receivable collections
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