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Work Background
Amazon Web Services (AWS)Sr. Manager
Apr. 2020Greater Boston• Developed and executed a transformative cloud strategy for a diverse portfolio of engagements, resulting in profound outcomes for clients.
• Established a robust IT governance framework encompassing essential capabilities, ensuring the success of customers' cloud journeys.
• Advised senior leaders both internally and externally on business and technical matters, playing a pivotal role as a strategic advisor.
• Engineered and optimized processes to ensure consistent management across client organizations, enhancing operational efficiency.
• Identified and delivered strategic business outcomes across multiple years, teams, and project initiatives, driving tangible value.
• Cultivated strategic relationships with stakeholders, enabling them to envision and implement solutions with various business and technical dependencies.
• Drove comprehensive understanding of business and technical requirements among stakeholders, facilitating alignment and collaboration.
• Recognized as a thought leader in the development and adoption of engagement delivery mechanisms and frameworks.
• Applied change management and transformation principles to AWS engagements, customers, and partners, fostering innovation and growth.
• Mentored and developed team members, fostering professional growth and driving excellence in performance.
• Led discussions at the program level with senior technical and business leaders, ensuring alignment and strategic direction.
• Built a collaborative community and fostered alignment among internal and external stakeholders, driving synergy and collective success.
• Authored compelling narratives and presented them to leadership and cross-functional teams, effectively conveying complex concepts.
• Led the development of SOW outlining project objectives, scope, and deliverables. Collaborated with cross-functional teams to gather requirements, define project milestones, and establish acceptance criteria.
CGISenior Consultant
Sep. 2015 - Apr. 2020• Led the oversight of new-product initiatives, defining roadmaps and ensuring successful execution while building strong client relationships.
• Managed a diverse team of over 30 professionals, comprising both full-time employees and consultants, ensuring alignment and productivity.
• Resolved issues within the delivery organization and provided leadership to address solutions, driving operational excellence.
• Developed, maintained, and updated integrated project/program plans, ensuring alignment and adherence to delivery standards.
• Led initiation, planning, and execution of complex projects, utilizing Agile and traditional methodologies to achieve program targets.
• Effectively managed and communicated risks relevant to the program, ensuring proactive mitigation and resolution.
• Coached, mentored, and provided feedback on performance and professional development opportunities for team members, driving growth and development.
• Demonstrated the ability to delve into any issue within the delivery organization and provide necessary leadership to find optimal solutions.
• Drove consistency in defining business needs, requirements, solution design, delivery, and quality assurance functions, ensuring alignment and efficiency.
DellSr. Consultant | Program Manager
Aug. 2012 - Mar. 2015Greater Boston Area*Managed a portfolio of 26 enterprise-level software engineering and development projects, achieving 95% on-time delivery, leading high-quality solution delivery programs driven by communication and excellence.
*Established clear direction and accountability for project teams, fostering a culture of commitment that promoted strong alignment with desired outcomes, producing a 30% increase in project success.
*Aligned projects to stakeholders’ technical and operational requirements, significantly reducing project cycle time and decreasing resource requirements by 20%.
EpsilonSr. Director
May. 2010 - Feb. 2012Wakefield, MA*Revitalized a $1.9 million annual revenue account and achieved over $200,000 in cost savings by deploying efficient strategies that produced 10% increased profitability.
*Pioneered a company-wide initiative focused on embracing industry best practices for implementation management, which enhanced organizational efficiency by 25%.
*Developed and integrated a visionary plan for workforces, setting ambitious, achievable targets while driving motivation and success, resulting in 20% improved team performance.
EARLY CAREEREARLY CAREER
Sep. 2004 - May. 2010Greater Boston AreaAUTONOMY, Boston, MA
Client Director (Feb. 2012 - Aug. 2012) NOVEL, Waltham, MA
Senior Program Manager (Sept. 2009 - May 2010) ELECTRONIC DATA SYSTEMS, Boston, MA
Senior Program Manager (Oct. 2005 - Sept. 2009) PEROT SYSTEMS, Providence, RI
Project Manager (Sept. 2004 - Oct. 2005)
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