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Work Background
Cummins Brasil Ltda.Channel Development Assistant
Jul. 2022São Paulo, BrasilI lead the NPS team for South LATAM, with quarterly reports and meetings to track the results of each distributor and ensure customer satisfaction and excellence in service in the region. I support the team in improving the processes carried out by channel partners (distributors, OEMs, and resellers), ensuring that they perform their roles efficiently. This involves assessing performance based on common metrics, coordinating and executing the completion of updates. I also provide support for operational demands.
Cummins Brasil Ltda.Backoffice Assistant
Dec. 2018 - Jul. 2022Guarulhos, São Paulo, BrazilGlobal company present in 190 countries that brings together different business units for the manufacture of vehicles and technology services. I work with the internal sales processes for the teams; Negotiations of delivery/billing deadlines; Sales analysis with stakeholders; Coordination of internal and external orders; Monthly financial preparation and closing process; Analysis of monthly and annual results; Coordination of meetings.
Blue Tree HotelsSales and Marketing Assistant
Oct. 2016 - Dec. 2018São Paulo, BrazilHospitality that has 22 developments in Brazil, including hotels and a resort. Acted in the administration of sales teams (events, reservations, sales management and account executives); Organization of events for clients; Campaign presentations, E-mail marketing and publicity pieces.
Opaque Perfumes & CosméticosMarketing assistant
Mar. 2015 - Oct. 2016São Paulo, BrazilCompany with a strong presence
in retail, focused on perfumes, cosmetics and makeup since 1989 I worked with the creation of visual identity, layouts for shop windows, direct mail, email marketing, social media, gifts and general materials for POS; Assembly of brand activations and deliveries with suppliers; Presentation of campaigns for management and presidency; Writing for direct mail, email marketing and social media.
Bio Ritmo AcademiaMarketing Intern
Sep. 2011 - Jun. 2013São Paulo, BrazilThe largest in the gym sector in Latin America and 11th largest in the world, with 29 units throughout Brazil. Marketing management assistant in department operations; Organization of events in the network units; Creation and layout of design pieces for internal use, creation and sending of email marketing and social media.
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