Jan. 2008 - Jan. 2019Create and manage users account in Active Directory. Ensure data is secured as requested by managing the security settings for specific files on all network drives, both on the Windows and Linux. Trouble shoot issues that occur within the department pertaining to Windows and Mac computer systems.
City of Coral GablesHelp Desk Tech
Jan. 2006 - Aug. 2008Coral Gables, FLCreated and Managed accounts using active directory
Created Email accounts on the Microsoft Exchange server. Maintained City Hall and Police department computers to ensure the City of Coral Gables ability to function for the residents.
Participated in City readiness during emergency times. (hurricanes)
United States Air ForceInformation Manger
Jul. 2001 - Jul. 2005Hill AFB, UTMaintained all computers for my squadron Worked in real world situations during deployments
Created user accounts in Active Directory