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Work Background
AllCloudSalesforce Configuration Specialist
Jan. 2025 - Nov. 2025Global technology services company that specializes in cloud solutions, Salesforce and AWS, to help businesses drive digital transformation. Collaborated with the Solutions Architect to design and build a Salesforce instance from the ground up, focusing on system configuration and optimization. Managed the creation of custom fields, profiles, page layouts, permissions, and automations to meet client-specific requirements, while leading user training and creating documentation for smooth adoption. • Spearheaded the implementation of custom objects and flows, significantly improving user experience and data accuracy within the platform.
• Developed and executed detailed UAT scripts, training end users on testing procedures, and implementing system enhancements based on feedback.
• Created comprehensive documentation that streamlined onboarding, resulting in increased user adoption and efficiency.
Deveau Group ConsultingSalesforce Administrator
Sep. 2023
SupermumsTraining to be a Salesforce Administrator/Salesforce Administrator Certificate
May. 2023 - Nov. 2023London, England, United KingdomCompleted the Salesforce Administrator course and certification program with Supermums, a comprehensive training program designed specifically to equip professionals with the knowledge and skills needed to excel in Salesforce administration. Gained hands-on experience in configuring Salesforce, managing user roles and permissions, creating custom objects and fields, and automating business processes using tools like Flows and validation rules. The program emphasized real-world applications and best practices, preparing me to effectively troubleshoot issues and optimize Salesforce environments. The Supermums training also focused on enhancing my communication skills, enabling the ability to provide clear guidance and support to end users. This experience has solidified a foundation in Salesforce and the confidence to leverage the platform to drive business efficiencies and improve user adoption.
Kforce IncTalent Manager
Aug. 2021 - Apr. 2023Phoenix, AZLeading professional staffing and solutions firm with over 2,000 employees and a revenue of approximately $1.6 billion. Sourced and placed qualified candidates in technology roles, building strong relationships with clients and candidates to ensure successful placements. Utilized various sourcing techniques such as networking, referrals, and social media to identify top talent. • Achieved "Rookie of the Year" for the Phoenix office and ranked third in gross profit for 2022 by consistently meeting and exceeding recruitment targets.
• Established a pipeline of high-quality candidates by analyzing job requirements, conducting resume assessments, and leveraging online platforms like LinkedIn.
• Maintained a high candidate engagement rate through detailed interview preparation and continuous support throughout the hiring process.
RBCSr. Registered Client Associate
Feb. 2011 - Nov. 2012
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