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Work Background
Pillsbury Winthrop Shaw PittmanDirector of Administration
Mar. 2006Washington, District of Columbia, United States● Successfully relocated Pillsbury law's back-office operations to Nashville, TN, in collaboration with the team. resulting in streamlined administrative processes and savings of 23 million over a 10-year period. ● Led and formulated COVID-19 plans and policies, ensuring compliance and safety protocols. The firm wide remote operations were up and effectively running within days of the stay home orders and productivity was maintained as the pandemic evolved. ● Established and spearheaded the development of the current remote Document Production team, transitioning to a 24-7 operation. ● Managed the smooth relocation of Pillsbury's DC office to a newly constructed space, resulting in a reduction in overall space from 242,000 to 105,000 sq ft., saving the firm 3 million a year. ● Effectively managed the release and renovation of remaining floors and negotiated the early termination of the lease for the remaining 5 floors at the DC office, resulting in a cost-saving of $19 million for the firm. ● Successfully managed multiple Reductions in Force (RIF) initiatives and voluntary reduction programs resulting in secretarial ratios moving from 4:1 to 8.75:1. ● Improved office budgets and increased operating margin by 10%. ● Overseeing staff of 80 in DC and 22 in the operations center. ● Oversight of Secretaries and Staff, Human Resources, Legal Recruiting, Facilities, Operations, Records, Research Services, IT, Reception, Catering, Conference Services, and outsourced vendors for Document Services. ● Oversight of workplace safety and security ● Handled vendor relations and contracts related to office services. Established firm’s first vendor appreciation luncheon. ● Oversight of community outreach including hosting 15-20 community outreach events each year. ● Managed integration of 350 attorneys and staff following the firm’s merger in 2005.
Pillsbury Winthrop Shaw Pittman LLPDirector of Employee Relations and HR Compliance
May. 2005 - Feb. 2006 ● Led and formulated COVID-19 plans and policies, ensuring compliance and safety protocols. The firm wide remote operations were up and effectively running within days of the stay home orders and productivity was maintained as the pandemic evolved. ● Successfully managed multiple Reductions in Force (RIF) initiatives and voluntary reduction programs resulting in secretarial ratios moving from 4:1 to 8.75:1. ● Implemented retention, recognition, and retainment programs resulting in a 25% reduction in employee and attorney turnover over a ten-year period. ● Implemented diversity recruiting programs for attorney recruiting and improved diversity by 22% in the DC office. ● Onboarded more than 150 lateral attorney and partner hires and created a lateral attorney integration program that was mirrored by the firm's marketing department. Overall integrated more than 50-60 new hires each year during 23-year tenure. ● Oversight of workplace safety and security ● Managed integration of 350 attorneys and staff following the firm’s merger in 2005. ● Handled intricate and confidential employee relation projects, including investigations, with sensitivity and discretion. ● Wrote staff and attorney policy manuals, conducted harassment training, created new performance management platforms in both VI Desktop and Workday.
Shaw PittmanChief Human Resources Officer
Apr. 2001 - Apr. 2005Washington, District of Columbia, United States● Worked side by side with CHRO for Pillsbury during firm merger with Shaw Pittman; effectively merged policies, procedures, HRIS systems, staff, leave policies, benefits, performance management program, and determining new position and organizational structure for new firm. ● Handled reductions in force and employee relations ● Had oversight for all onboarding, training, benefits, pension and 401k plans, staff recruiting, all staff and secretarial programs, compliance, employee relations, Reductions in Force (RIF), policies, safety and risk management programs. ● Established compensation system for secretaries and staff, including criteria for bonuses and a matrix program showing market rates for each firm position. ● Handled employee departures with empathy resulting in 0% history of claims during tenure as CHRO for Shaw Pittman. ● Helped the office navigate emergency preparedness including 9-11, sniper shootings, anthrax attacks and cases of contagious hepatitis. ● Assisted with human resources functions of merging a small lateral firm in LA (Klein & Martin) into the firm. ● Implemented staff training and development programs.
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